Shields start issue

Anyone else have this issue?

When I shut down the shields control all (3) for gaming and then re-enable them the Web shield will not restart. It will show a yellow exclamation over the Avast icon in the task bar. I must restart the computer to get the Web shield going again. Running the latest version of Avast 2015.10.0.2208 virus def #141120-1

Haven’t seen it nor heard of it before.
See if a repair of avast solves it.

Gave the repair option a try. No luck. Still have to reboot the PC to get it started again.

Yes, i have the same issue and i have mentioned it on few threads. It won’t happen every time, but sometimes will. Even clean install of 10.0.2208 won’t fix it.

My posts on this problem:

I have problem with disabling/enabling shields with 10.0.2208, even after a clean install. There’s definitely problem with it. For example, when re-enabling shields, it sometimes fails to re-enable Webshield and rebooting computer seems to be only solution. Also, when stopping Avast service from services menu, process takes ages and then there’s an error after that.

and

…also had problems with disabling/enabling shields via right click menu. Sometimes after re-enabling active shields, it wasn’t able to re-enable Webshield and computer also started to freeze.

Ok…I’ve done a clean install but have yet to see if the issue persists after disabling it while gaming. Will post with updated info soon.

When i clean installed Avast, first time i tested shields there was no problem and i though the issue was probably gone. But when i tested again, the problem still exists. So you better try few times to see if the problem is really gone.

From your signature i see you have Xfi Gamer sound card. I also have Xfi Xtreme (Music) card. Dunno if it got anything to do with the problem?? Doubt it though.

YES, there is a problem. And Avast should address it.

Update:

Did a clean install of Avast and left out (2) modules during install and the problem still persists. When I click ‘resolve all’ the following will show after ~ 10 seconds.

The following components could not be started: Web shield

The issue seems to have started with the last Avast program update.

Like i said, i have the same exact problem. Hope Avast people would comment on this issue.

Bump…

Just to add. I’m also running:

Malwarebytes Anti malware (free)
SuperAntiSpyware (Free)
Spywareblaster (free)
Firefox 33.1.1

same problem here. don’t hold your breath for a fix though. Several people have opened threads about this.

I’ve been having the exact same issue since updating to the 2015 version…

Furthermore, the web shield stops me from making a post with an image in it on 4chan. When the web shield is active, it stops the upload and causes a notification for a “connection error”. Again, a problem I’ve only started having since the 2015 version.

I hope this gets fixed sharp-ish.

Bump…

Hello,
we were able to reproduce this issue and we are working on a fix.

Milos

Awesome!..thanks for the reply.

The error is still there, happened after a ten minute temporary shut down of the real time protection.

Do you have an ETA on the new release or fix?

Much appreciated

Just wanted to add that I have the same issue. I do see that a fix is in the works. I’ll also add that I’m running Win 7 Ultimate x64 SP1 with an install date of 11/4/2014. So I just installed this current installation of Windows two months ago. I believe I installed Avast Free on the same day as it’s one of the first things that I install. I am not running any other security software. I don’t know if any of that is helpful since the team has apparently already reproduced the issue, but there it is anyway. :wink:

EDIT: Does anyone know of any workaround to get the web shield started other than rebooting? I’m in the middle of some work and I don’t want to reboot right now. Thanks!

So where is the update? It’s been 4 months since this issue exist.
I am considering changing my antivirus after 4 year using avast

Try: https://forum.avast.com/index.php?topic=165749.0