shortcut virus

TwinHeadedEagle · 2015-06-11T07:04:04.000Z

These folders are probably unhidden so we’ll take care of this later.

Please make sure to copy/paste requested MCShield reports:

Please download MCShield from one of the following links:

[*]Double click on MCShield-Setup to install the application.
Next => I Agree => Next => Install … per installation click on Run! button.
[]Wait a few seconds to MCShield finish initial HDD scan…
[]Connect all your USB storage devices to the computer one at a time. Scanning will be done automatically.
[*]When all scanning is done, you need to post a logreport that MCShield has created.

Under Logs tab (in Control Center) for AllScans.txt log section click on Save button. AllScanst.txt report shall be located on your Desktop.

=> Post here AllScanst.txt

Explanation: USB storage devices are all the USB devices that get their own partition letter at connecting to the PC,
e.g. flash drives (thumb/pen drives, USB sticks), external HDDs, MP3/MP4 players, digital cameras,
memory cards (SD cards, Sony Memory Stick, MultiMedia Cards etc.), some mobile phones, some GPS navigation devices etc.

system · 2015-06-11T07:10:24.000Z

hmm…says that it is clean…but anyway here it is.

TwinHeadedEagle · 2015-06-11T07:13:00.000Z

Good, then we’re done. You can keep MCShield.

• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

system · 2015-06-11T07:20:13.000Z

Hmm…the shortcuts still appear after I delete them, did I do something wrong?

TwinHeadedEagle · 2015-06-11T09:31:47.000Z

Why did you open new topic?

Can you make a picture how this looks like?

system · 2015-06-11T09:32:39.000Z

Oh…sorry. I thought you forgot to notice my question… Okay I’ll create one

system · 2015-06-11T09:49:48.000Z

the recycle folder looks like this. the shortcut folder appears only on the first folders of the drives. If i go inside the second folders, there is no shortcut folder. along with this, there should be 3 snaps.

TwinHeadedEagle · 2015-06-11T13:32:17.000Z

This doesn’t look like something malicious to me. Let’s run one more tool:

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:

createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b

[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

system · 2015-06-11T15:16:33.000Z

Um… I uninstalled Avast, downloaded and installed it again and ran a boot time scan. It found quite a few viruses this time. Now, the shortcut virus seems to be gone. But two problems are bugging me. First one is that Avast detected virus in the windows folder (windows\system32\wdi.…\snapshot.etl) Can i delete these files?
And the second is a command prompt that keeps popping up every time i boot the computer.(picture of the prompt has been attached) How do i stop this?
And finally here is the zoek file log.
Oh and one more thing, do I delete the recycle bin folder? If not, how can I hide it again?
Thanks.

TwinHeadedEagle · 2015-06-11T15:59:12.000Z

No, files Avast detected are probably only password protected, so Avast could not access them, so it reported this. Do not touch them.

To hide files, look here:

http://www.howtogeek.com/194671/how-to-hide-files-and-folders-on-every-operating-system/

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Make sure that Addition option is checked.
[*]Press Scan button and wait.
[*]The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

system · 2015-06-11T16:46:05.000Z

Here are the files. Thanks for checking it again.

Pondus · 2015-06-11T16:52:33.000Z

No, files Avast detected are probably only password protected, so Avast could not access them, so it reported this. Do not touch them.

@zdsulo
did the message from avast say “some files could not be scanned” ? If so, this is not a detection but a scan error message

system · 2015-06-11T16:56:06.000Z

yah… avast said that.

Pondus · 2015-06-11T17:05:05.000Z

zdsulo post:25:

yah… avast said that.

How do I handle files that avast! can’t scan? https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/

TwinHeadedEagle · 2015-06-11T17:12:12.000Z

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

system · 2015-06-11T17:15:14.000Z

the command prompt is gone. thanks a lot!

system · 2015-06-11T17:24:20.000Z

okay, i believe the fix log is attached.

system · 2015-06-11T18:02:38.000Z

BTW let me clarify something, since you told me not to touch the files that avast had detected in windows system32, i have not deleted them. Is there a risk of getting infected again if i restore them? i’ve attached a picture of the files in the quarantine.
Thanks.

TwinHeadedEagle · 2015-06-11T20:25:39.000Z

There is no way to get directly infected, but you can remove them if you’ll feel safer.

How is your PC behaving now?

system · 2015-06-12T04:55:51.000Z

there are no problems anymore. Thank you so much.

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