I got up this morning, went to the computer, and found an error message saying that a file had a problem and needed to be closed. What’s strange is that it is a long file name containing a bunch of random letters. Here are the contents of the error report from “Problem Reports and Solutions”:
I opened Avast, and it showed that that file was the last thing that the Behavior shield scanned, but didn’t find it suspicious. The file was in the Windows\Temp directory and is no longer there. I did a full Avast scan which didn’t find anything either. If this isn’t wasn’t a virus or hacker attempt of some sort, what kind of normal program has an executable file name like that?
I am using Windows Vista Home Premium and the latest Avast.
Not as far as I know. I just woke up and the file crash error was on the computer. As far as I know, I didn’t get any new Windows updates today, unless it was some sort of stealth update.
I just checked the Event Viewer to see what Tasks may have been performed at the time of the crash, which was 6:50AM. At that time, there was an Avast emergency update due to a time trigger condition, but it also says that the task was completed.
Would the minidumps have any new information? One says it was last modified on 02/10/2012, and the other says it was last modified on 02/03/2012. And there is a third that was last modified in 2011.
I’ve never had an issue like this in the almost five years I’ve been using Windows Vista. But since switching from XP to Vista, since it is so security intensive, I’ve always relied on its own Firewall rather than installing a separate Firewall. Maybe it’s time to install another Firewall.
Unfortunately I don’t have Avast remote assistance installed, because I thought that it could be used as an exploit. If you need it, I could install it real quick.
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs
According to the Task Scheduler log, the Avast emergency update happened at 6:50AM which is the same time that that weird file stopped working. But it also said that the task completed. Strange.
I checked TaskScheduler in Event Viewer, and once again this happened the same time as an Avast Emergency Update. It must have something to do with the emergency updates.