[color=green]what does “sign of “win32:Neptunia-BZ (trj)” has been found” mean? it is in my log viewer. does that mean it was fixed on its own? i know i have a virus, like no matter how many time avast says it, it has not left me completely. THIS computer is so viral its a joke! it always ask me when a virus is detected what “i” would like to do with it? delete or move to chest or rename…and I HAVE NOT A CLUE. that is why i downloaded this ::). can someone help me get rid of it ALL!! it has found 6 or 7 in the last 30 days. with avast , windows defender and bitdefender 8…all running, so how does this keep happening? help
Lyssa
PS, I DO NOT KNOW HOW TO DO SAFE MODE
PS#2, “sign of” virus was new to me, haven’t heard that one yet so i didn’t know what i was soppose to do
Ok, first what was the name and full path of the file detected?
example: c:\windows\system32\badfile.exe
To get into safe mode
Booting to safe mode with Windows XP
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Do whatever tasks you require and when you are done reboot to boot back into normal mode
When avast detects something and gives you options, chose move to chest. This way you can investigate. If you delete, you have no options left.
