Hi,

Much to my embarrassment, I’ve made a rather silly mistake and now can’t work out how to fix it. I just re-registered Avast! for another year after being notified that I needed to do so, and while I was filling out the registration details I made a typo in my email address. I didn’t notice this until after I’d hit Submit, though, so my details have been updated with the incorrect address. Is there any way I can change my registration details so that my email address is correct? I can’t seem to figure out how to do it.

If your running the free version i wouldn’t worry, it wont affect your running of the program :slight_smile:

I am using the free programme but to be honest I’d really like to try and fix this because the thing I’ve typoed is my name. My first name, which is four letters long. If only for the sake of not looking like a complete idiot for the next 12 months, I’d really like to try and change it back - especially because there’s always the danger that six months down the line I’ll forget it happened, forget what the typo was, and be unable to access something because my email account doesn’t exist in the system. Even if it doesn’t effect the way the programme operates, I still feel awkward just leaving it.

The only way to change is to uninstall avast and install again but like i said i wouldn’t bother, the info sent to avast is really just for them to get a idea of the user base.

Try an email to
http://www.mailonpix.com/images/8cfee2216867075618613c471b1bdd0f.gif

You could try at [i]http://www.avast.com/en-us/resend-license-free-antivirus.php[/i] so to enter your correct email address, but I wouldn’t know after that how to change the new registration in your own system.

The sales department probably is not the right place, as they would take care of paying customers issues.

You may search the KB for answers, but I doubt there is something like “correct the inserted free registration info”.

Your other suggestions won’t help more… Sales manages license keys, registration, email data.
I still thing there is some kind of possibility of getting help there.

Sure. I’m not saying that there isn’t any chance at all.

I thought that the (re)sending registration was more an automatic process, according to the data provided in the web page or the main GUI. :-\ [EDIT]For the Free editions.[/EDIT]

It is, but the user will receive an email and do what… There is no place to add or change the key :-\

Hence:

For the paid editions, there is at least a certain file that could be changed, but not for the Free one (unless a complete clean new installation of Avast Free is performed).

Anyway, for the Free edition it doesn’t mean that there should be some problem or that it won’t work correctly. Avast WILL work correctly for the next 12 months.