Anti-theft was enabled (not rooted) and configured to sound the siren when the SIM was changed. It was changed but I had forgotten to disable it - doh!
So now the siren goes off as soon as I touch anything, the prompt says enter the Avast PIN, which I do - and it is correct - but the phone still goes ballistic!
I’ve now deleted the phone from my Avast account and nothing has changed as far as the phone is concerned.
The Avast PIN is definitley correct and I don’t want to lose any images that are on the phone so, is there a way to recover this please? I don’t really want to factory reset the phone if I can avoid it
please open Anti-Theft to mark the phone as “found”.
you can either open it in the menu of Mobile Security or by dialing your pin like a phone number.
If this doesn’t work, or your pin is not accepted - it probably isn’t the correct pin.
contact me again at
mayr at avast . com
1.i have recently changed my sim and as soon as i switch on my phone again ,it starts sending messages and i loose a lot of balance.how can i prevent this.
2. also it shows untrusted sim in my avast account for my phone. how do i change this status
3.i have also forgotten my pin in my avast phone account.is there a way to recover it
kindly help.i am in deep trouble
i did what u had instructed me to do but the problem is still persisting.the sim was untrusted earlier and its status changed to secure after following ur suggestion.however it reverted back to untrusted sim status a day later.i tried to uninstall avast in my phone but its asking for pin no. which i have messed up.plz help
