Sorry if I posted my issue in the wrong place but,
Hi all, I’m having issues with win32 atrap and win64sirefef. I’ve ran malware bytes anit-malware Ive gotten no where Avast is still popping up every 5 mins saying my pc is infected. someone please help…
Hi,
Let me look these over and I will return as quickly as I can. 
Hi,
WARNINGUnfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again.
Unfortunately I have found what is known as the ZeroAccess rootkit on your system. It is an especially nasty infection that can take quite some time to clean as well as may have damaged your system files itself. As a warning, during the cleaning (if you choose to do so) you may lose internet access with this computer and in the end we may need to reinstall the operating system anyway depending on the extent of the infection.
If you would like to format and reinstall your Operating System please let me know and we can assist you with that.
If you are running Malwarebytes 1.6 or better, please disable it for the duration of this run.
To disable Malwarebytes
[*]Open the scanner and select the Protection tab
[*]Remove the tick from “Start Protection Module with Windows” as seen below
http://i1224.photobucket.com/albums/ee380/jeffce74/MBAM16orgreater.jpg
Run OTL.exe
[*]Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:Services
:Files
C:\Windows\Installer\{f452eda1-9a11-129b-d2b5-62132b80f0b2}
C:\Users\Intel\AppData\Local\{f452eda1-9a11-129b-d2b5-62132b80f0b2}
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot when it is done
[*]Then run a new scan and post a new OTL log ( don’t check the boxes beside LOP Check or Purity this time )
Download Combofix from the link below, and save it to your desktop.
Link
Note: It is important that it is saved directly to your desktop
If you get a message saying “Illegal operation attempted on a registry key that has been marked for deletion”, please restart your computer.
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
When finished, it will produce a report for you.
[*]Please post the C:\ComboFix.txt for further review.
In your next reply please attach the logs made by OTL and ComboFix.
Thank you for helping, I just got your post and I am going thought the steps now. What I would like to know is, when I reboot can I start up with safemode and networking or should I start it up normally?
This is the new scan after copy and pasting that code you gave me!
I’m having an issue with combofix, I disabled avast but for some reason (in the icon box it has a x by it) but its still running in my processes and I’m getting the warning message from combofix “The above real time scanner are still active but combofix shall continue to run. kindly note that this is at your own risk”
What do I do now?
As Jeff is not here at the moment run Combofix and accept the warnings but do not let Avast sandbox or quarantine anything during the run
ok Ive done all that I was suppose to do so far, whats the next step?
[*]Please open Notepad (Start → Run → type notepad in the Open field → OK) and copy and paste the text present inside the code box below:
ClearJavaCache::
Firefox::
FF - ProfilePath - c:\users\Intel\AppData\Roaming\Mozilla\Firefox\Profiles\veoblv6y.default\
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50202
FF - user.js: extensions.incredibar_i.newTab - false
FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6PQmw1IA39&loc=IB_TB&i=26&search=
FF - user.js: extensions.incredibar_i.id - a85d9b16000000000000002637bd3942
FF - user.js: extensions.incredibar_i.hardId - a85d9b16000000000000002637bd3942
FF - user.js: extensions.incredibar_i.instlDay - 15365
FF - user.js: extensions.incredibar_i.vrsn - 1.5.3.27
FF - user.js: extensions.incredibar_i.vrsni - 1.5.3.27
FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.3.2714:14
FF - user.js: extensions.incredibar_i.prtnrId - Incredibar
FF - user.js: extensions.incredibar_i.prdct - incredibar
FF - user.js: extensions.incredibar_i.aflt - orgnl
FF - user.js: extensions.incredibar_i.smplGrp - none
FF - user.js: extensions.incredibar_i.tlbrId - base
FF - user.js: extensions.incredibar_i.instlRef -
FF - user.js: extensions.incredibar_i.dfltLng -
FF - user.js: extensions.incredibar_i.excTlbr - false
FF - user.js: extensions.incredibar_i.ms_url_id -
FF - user.js: extensions.incredibar_i.upn2 - 6PQmw1IA39
FF - user.js: extensions.incredibar_i.upn2n - 92542267568768643
FF - user.js: extensions.incredibar_i.productid - 26
FF - user.js: extensions.incredibar_i.installerproductid - 26
FF - user.js: extensions.incredibar_i.did - 10606
FF - user.js: extensions.incredibar_i.ppd - 15
RegLock::
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
[*]Save this as CFScript.txt and change the “Save as type” to “All Files” and place it on your desktop.
http://img.photobucket.com/albums/v706/ried7/CFScriptB-4.gif
[*]Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.
[*]Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
[*]ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
[*]When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
Good day all…
Hi,
Looking better…
Malwarebytes
Please run a free online scan with the ESET Online Scanner
[i]Note: You will need to use Internet Explorer for this scan[/i]
[*]Tick the box next to YES, I accept the Terms of Use
[*]Click Start
[*]When asked, allow the ActiveX control to install
[*]Click Start
[*]Make sure that the options Remove found threats is NOT selected and the option Scan unwanted applications is selected.
[*]Click Scan (This scan can take several hours, so please be patient)
[*]Once the scan is completed, you may close the window
Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner[b]log.txt
[*]Copy and paste that log as a reply to this topic
I’m in the process of running the Eset-online scanner, mean while here is the
Malwarebytes log…
Hi,
Those logs look good. The entries found by ESET are already quarantined and will be removed later.
How is your system running?
That’s great news. It’s much better thanks to your expertise, avast has not popped up alerting me of any infections. However I haven’t started up my sims 3 or anything. So far so good, you guys are awesome. I’m waiting for any further instructions.
And really, thanks for taking the time out!
Great! Glad it is running better.
Providing there are no other malware related problems…
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN 
SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!
The following will implement some cleanup procedures as well as reset System Restore points:
Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the …X and the /U that needs to be there.)
http://i1224.photobucket.com/albums/ee380/jeffce74/CF.jpg
Clean up with OTL:
[*]Double-click OTL.exe to start the program.
[*]Close all other programs apart from OTL as this step will require a reboot
[*]On the OTL main screen, press the CLEANUP button
[*]Say Yes to the prompt and then allow the program to reboot your computer.
Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren’t cluttering up your desktop.
Here are some tips to reduce the potential for spyware infection in the future:
1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
[*]From within Internet Explorer click on the Tools menu and then click on Options.
[*]Click once on the Security tab
[*]Click once on the Internet icon so it becomes highlighted.
[*]Click once on the Custom Level button.
[*]Change the Download signed ActiveX controls to Prompt
[*]Change the Download unsigned ActiveX controls to Disable
[*]Change the Initialize and script ActiveX controls not marked as safe to Disable
[*]Change the Installation of desktop items to Prompt
[*]Change the Launching programs and files in an IFRAME to Prompt
[*]Change the Navigate sub-frames across different domains to Prompt
[*]When all these settings have been made, click on the OK button.
[*]If it prompts you as to whether or not you want to save the settings, press the Yes button.
[*]Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
[*]Open Internet Explorer
[*]Click on Tools > Internet Options
[*]Press Security tab
[*]Select Internet zone then place check next to Enable Protected Mode if not already done
[*]Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
[*]Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.
4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free
5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.
6. WOT (Web of Trust) As “Googling” is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT’s color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.
7.Finally, I strongly recommend that you read TonyKlein’s good advice So how did I get infected in the first place?
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
We are finished, you have “exercised the demon” my friend thank you! you rock…
I downloaded online armor!!
you have "exercised the demon" my friend;D ;D Glad that I could help.