Hi,

I understand your point. For sure, it will be good that I get assisted again to avoid reinstalling my system, but what does this going to help me if I will not able to recover my files? As I said, everything has been crypted ( images, pdf, text files, C, videos, …) on my computer, and additionally, some programs refuse now to start.

It is very very sad for me. I don’t know if I have to pay ransom, go to police or if there is a way to recover my files with external tools.