Hi,
Please download Malwarebytes AntiRootkit and save it to your desktop.
http://www.malwarebytes.org/products/mbar/
Full instructions how to use MBAR
http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit
Please note: This is a beta version so please be sure to read the disclaimer and note of it.
[*] Unzip/unrar MBAR in a folder to your Desktop
[*] Open the folder where the contents were unzipped to run mbar.exe
[*] Click on Next > then on Update button to download fresh definitions.
[*] When database updates click Next
[*] In the following window ensure “Targets” scan for Drivers; Sectors; System are ticked. Then select “Scan button”
[*] If an infection/s are found ensure “Create Restore Point” is checked, then select the “Cleanup Button” to remove threats.
Or if you are sure any entries should not be kept, just untick them. A list of infected files will be listed.
[*] The Clean up procedure will be Scheduled for process.
[*] When complete pop-up will show you. Select the Yes button and the system should re-boot to complete the cleaning process.
Please attach the two following logs from the mbar folder:
system-log.txt
and
mbar-log-year-month-day (hour-minute-second).txt.
Please download zoek.exe and save it to your desktop.
[*] Close any open browsers.
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*] Double click on zoek.exe to run the tool .
Please wait while the tool does not start…
[*] Copy the text present inside the code box below and paste it into the large window in the zoek tool:
startupall;
filesrcm;
skipfix-iedefaults;
firefoxlook;
Chromelook;
[*] Click on Run script button
Please wait until a logreport will open (this can be after reboot)
[*] Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”