system
1
Until I downloaded Avast 2014, a program on my pc called SkyDemon ran OK. Now, it will not start or will run for 10 seconds before closing unless I disable Avast.
mchain
2
Any error message or toaster pop-up from avast! when you try to run it?
system
3
No, not a thing. But switching off the files system shield, web shield and mail shield is the only thing that allows SkyDemon to work.
Thanks for responding.
mchain
4
What version of avast!? Free, Pro, AIS, Premier?
You may need to add the executable to exclusions for it to work with shields activated and/or tick “Scan traffic from well-known browser processes only” in WebShield. Try the latter first and report back.
system
5
The 10 second run sounds like it might be running in Deep Screen mode.
You could initially try disabling Deep Screen Mode. (Settings->Antivirus->Deep Screen - untick the box)
If that works, you could perhaps exclude it from Deep Screen (Settings->Antivirus->Exclusions->Deep Screen Tab)
system
6
The behavior of the SkyDemon program has changed with it’s latest update so that it no longer even starts.
I have tried all the suggested actions without success.
mchain
7
I’d submit a support request ticket to avast! here: https://support.avast.com/Tickets/Submit
Use the technical request box to report your issues there, as this is related to avast operation.
Keep the reference number in a safe place and wait for a reply.