Slow DSL 

system · 2007-08-01T23:23:20.000Z

On a DSL net connection, using Vista on a new PC running an Intel E6600, 2 GB memory, Avast, FireFox and ZoneAlarm, it takes longer, 20 to 30 seconds, to load a web page than it did on a replaced P-III with 256 MB memory running Avast, ZoneAlarm and FireFox, which loaded almost immediately. If I turn off Avast Web Shield, web pages load immediately. I am not real sure what Web Shield does, but it must be required to provide need protection. Can anyone explain why, what can be done to resolve the problem and/or if Avast is working on a fix?

DavidR · 2007-08-01T23:41:53.000Z

This shouldn’t be the case, it certainly isn’t mine and I only have dial-up, so there has to be something else going on. The web shield effectively redirects http port 80 traffic through a localhost proxy so it can intercept and scan http content.

Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

What other security based software do you have that might have an impact, anti-spyware, etc. ?

system · 2007-08-01T23:53:01.000Z

No AV installed, just the items listed on a new PC. The only other software running on the PC is the stuff Vista loads.

DavidR · 2007-08-02T00:58:48.000Z

Not only no AV installed, but ‘also’ any previous AV, new PCs often come with an AV installed (trial or otherwise).

system · 2007-08-02T02:49:00.000Z

The system came with Norton, which I immediately removed, no need to pay for Norton when Avast is as good and the home version is free. I used Avast for a year or two on older PC and am pleased with it’s performance. I am aware that two AVs do not make for a happy situation on one PC, past experience.

system · 2007-08-02T10:22:34.000Z

I have the same problem. There is also a topick in this Forum. http://forum.avast.com/index.php?topic=29323.0. Can it be a problem with the windows defender? I ask me if everbody how use Vista and Avast have the Problem, or did it make a problem with Zone Labs?

lukor · 2007-08-02T12:08:28.000Z

Connecter post:6:

I have the same problem. There is also a topick in this Forum. http://forum.avast.com/index.php?topic=29323.0. Can it be a problem with the windows defender? I ask me if everbody how use Vista and Avast have the Problem, or did it make a problem with Zone Labs?

Connecter, do you also use Zone Alarm firewall?

system · 2007-08-02T17:08:43.000Z

Yes I do! First time i notice this problem i think Zone Laps were the problem.

Lisandro · 2007-08-04T01:52:46.000Z

kicker post:5:

The system came with Norton, which I immediately removed

Fully Norton remove (uninstall). You can start by step 2 if you already did the 1.

Remove NAV through Add/Remove programs from Control Panel. Boot.
Use Norton Removal Tool for Windows 2000/XP/Vista 2008.0.0.21.
Boot.
Install avast! Boot.
See what you get.

Full SymNRT info:

Download and save these three files to the Windows desktop:
a) ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/MSIFIX.bat
b) ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe
c) ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg
Run the three files that you just downloaded
a) On the Windows desktop, double-click the MSIFIX icon.
Click Run.
A black window may appear very briefly.
b) On the Windows desktop, double-click the SymNRT icon.
Click Run.
Click Next.
Click I accept the License Agreement, and click Next.
Type the letters and numbers that you see in the white box, and then click Next.
Click Yes or OK at each prompt.
You may need to click more than once. Your computer may be restarted for you more than once.
You may be asked to repeat some steps after the computer restarts.
c) On the Windows desktop, double-click the SYMMSICLEANUP icon.
Click Run, and then click Yes.
Click OK.
Boot.

system · 2007-08-05T20:19:14.000Z

Tech, thank you for the info. I Googled the three .exe programs, just to make sure they were okay and they appear legit. I will read all info and then download and run them as you have suggested. I will advise you in a day or two the results. Again thanks…

Lisandro · 2007-08-05T21:42:15.000Z

kicker post:10:

I Googled the three .exe programs

Which ones? ???

system · 2007-08-06T21:02:34.000Z

I Googled all three to see what they were and where they come from, just to be safe or as safe as possible. I don’t want to download and run any program that could possibly do more damage than good. Would you?

Lisandro · 2007-08-06T22:58:37.000Z

kicker post:12:

Would you?

I won’t suggest a program that could possibly do more damage than good. Would you?

system · 2007-08-14T00:07:21.000Z

Good shot Tech, makes you kinda wonder about the poster doesn’t it Boo?

Wendy

Tech post:13:

kicker post:12:

Would you?

I won’t suggest a program that could possibly do more damage than good. Would you?

lukor · 2007-08-15T17:23:08.000Z

Kicker,
please read this: http://forum.avast.com/index.php?topic=29323.45 for explanation.

L.

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