since this morning I’ve had trouble opening all the websites, some open after about ten seconds, others don’t open at all (firefox and edge).
If I deactivate real site, I no longer have the problem.
This happens with my W10 device but not with W7.
I’m not sure what’s wrong :-\
It seems ok now, I don’t know if there’s been a VPS update or if it’s due to the reset of my network card.
I also noticed that real site was blocking (yesterday) access to my router interface (192.168.1.1) with firefox, edge or ASB.
Now, with real site activated, I can use avast’s secure dns (datacamp limited).
edit:On the other hand, Thunderbird was not affected by the real site problem yesterday (I could send and receive without any problem)
Without real site activated I had no problem with the various other DNS (Quad,OpenVPN,Cloudflare,google,…) configured in my network card settings.
Hi Chris,
I’m very sorry you are having issues with Real Site component.
Could you please help us with the investigation by providing some data?
Please enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging)
Reproduce the issue (try to connect to your router interface).
Create a support package (https://support.avast.com/en-eu/article/Submit-support-file) and post the ID here.
Thank you very much,
HK
Thank you for your time,
As I was saying, I haven’t had any problems since Saturday evening. If it happens again, I’ll send the file.