Anyone have any tips regarding how to smooth out these problems? I have toyed with timeout settings to no avail. Seems like shutting down 4.6 is the only thing that eliminates them.
Ever since the updating module in Avast downloaded and installed
version 4.6 of your program I have been experiencing latency problems
with email timeouts (partially resolved by upping timeout periods in
Avast and email client), browser timeouts, nntp timeouts.
What operating system are you using? (e.g. Windows 2000 Server…)
Windows XP SP2
What version of avast! are you using? (e.g. 4.0.160 - you can find
this information in “About avast!..” dialog)
4.6.603
What version of VPS file are you using? (e.g. 0303-10, 04/15/2003 -
you can find this information in “About avast!..” dialog)
0508-4, 2/27/05
What is your basic hardware configuration? (e.g. Intel Pentium III 800
MHz, 128 MB RAM)
Intel Celeron 2.4 ghz, 128 mb ram
AMD K-6, 450 mhz, 376 mb RAM
How do you connect to Internet? (e.g. dial-up, using proxy server,
using firewall…)
DSL connection to AMD, proxy to Intel (AnalogX Proxy)
Both machines use Kerio 4.1.2 firewall
What is your e-mail client? (e.g. Outlook, Outlook Express, IncrediMail…)
Spamwasher (Panicware, v 1.2.1052), which receives email and passes it
on to Outlook 2000.
XNews for NNTP access
Do you use some other security software? Which one? (e.g. Norton Antivirus…)
No, just Avast and Kerio Firewall
What are the steps to reproduce the bug again?
I have tried changing timeout periods to better performance. I could
totally disable Avast but that wouldn’t help out very much.
Do any error messages appear? If yes, what exactly do they say?
No error messages. Just timeouts in browsing using IExplorer 6.0 and
Mozilla Firebird 1.0 on both machines. Firebird/Iexplorer cease to
respond and I am forced to close down the apps. On NNTP use,
downloading headers, text and binaries is now choppier. Timeouts have
increased.
Please advise as to patches or a configuration that will minimize
these timeouts. They are incredibly frustrating. No such timeouts
appeared when using version 4.5x (before Feb 25, 2005).