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I would have thought those coming from avast users not just those who help on the forums, so those coming from the chest submission should be given priority, unfortunately they too are routed through the virus @ avast.com address.

That would be very easy to rectify have a new email for the submissions from the chest, e.g. viruschest @ avast.com perhaps that may even reduce the amount of spam that is probably sent to the virus @ avast.com address due to its being plastered all over this forum.

Also the much talked about and much requested on-line submission of suspect or possible false positive samples could possibly help prioritise things.