Small Office Protection - File Shield Down

Hi

Purchased Avast small office protection yesterday for mac, ran a scan all well
Today, the tool doesn’t seem to work, thanks for your help

Messages are:
“This mac is not fully protected”
Then tried to turn on “Core Shields”, the following message shows for File Shield: “We’re sorry. There is some problem on our side. Wel’ll fix as soon as possible”

thank you for your help

Contact business support: https://www.avast.com/business-support-contact-form.php