Smart scan stuck 

system · 2017-05-22T18:29:44.000Z

Hi, I’m trying to run my monthly smart scan but it keeps stopping at 71% complete (the ‘scanning for performance issues’ mark). I restarted it, but the same thing happened. Should I just wait for it to push through this time?

Earlier today I ran Spybot and SuperAntiSpyware: Both scans were okay.

*edit: I forgot to mention that the blue scanning circle still moves, so it’s not like Avast itself is frozen.

Pondus · 2017-05-22T19:07:00.000Z

Earlier today I ran Spybot and SuperAntiSpyware

You dont need SpyBot when you have SAS

Should I just wait for it to push through this time?

Give it an hour

system · 2017-05-22T21:11:58.000Z

It’s still stubborn at 71%, even after an hour. I was able to do a ‘quick scan’ so maybe I’ll try the smart scan tomorrow…

Re Spybot and SuperAntiSpyware: Why don’t I need both? Admittedly, I’m in over my head when it comes to this, but I thought each one looked for/could detect different issues.

Pondus · 2017-05-22T21:17:43.000Z

SpyBot is not doing anything SAS is not doing. Also SpyBot update once a week (evry wednesday if i remeber correct) SAS update several times a day, SAS are also member at VirusTotal, meaning they get copy of all malware samples that are uploaded/shared there

And SpyBot teatimer used to conflict with avast. Anyway, your computer your choice

system · 2017-05-22T21:24:16.000Z

I didn’t know that, thank you!
I’ll remove Spybot.

DavidR · 2017-05-22T21:35:46.000Z

A very long time ago these were on top of their game, Spybot and its Tea Timer has in the past conflicts with some startup entries (avast for one) . SAS is better but still old school, so as mentioned if you were going to keep one this would be it.

MBAM is better, but that can be a resource hog, though version 3.1 is meant to be lighter. I abandoned it when version 3.0 came out.

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