I’ve trusted Avast for years now and this has been tempting me so I’m trying it. Unfortunately, I’ve made it through the whole process with 115 karma : and then it asked to clean my system and there is a button for advanced options. Unfortunately the whole process took many hours so it might have been sitting here for a bit but when I try to press any buttons nothing happens, the cursor still moves so it’s not totally frozen but I can’t even click on the options menu, internet browser, close button, the bottom right advanced options or anything. I’ve even tried clicking and just leaving it to see if there is no feedback to it processing 115 karma worth of junk but nope it’s seems stuck. I’ve tried this three times now, twice I’ve gotten then, the 2nd time it got stuck on a wierd screen which looked like it had already started cleaning maybe but froze up. I want this to work and I’m not giving up on you, it looks awesome and helpful and I’m sure if I can get it to work one time it’ll be smoother further times.
Here is my system spec if it will help:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core™ i7 CPU 920 @ 2.67GHz, 2668 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0705, 4/9/2009
SMBIOS Version 2.5
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “6.1.7601.17514”
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.99 GB
Available Physical Memory 3.10 GB
Total Virtual Memory 10.6 GB
Available Virtual Memory 7.43 GB
Page File Space 4.60 GB
Is there anything I can do to try and help this process work?
If needed I can Skype or something to help try to troubleshoot as a developer myself.