So just installed the new update...

Avast Free Antivirus / Premium Security
1

… and now, I can’t turn on my firewall. Any insight as to what’s happening here?

2

Repair avast!:

  1. Control Panel → Add/Remove programs → avast!
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.
3

I went to the Programs & Features part of the Control Panel and found avast, but there was no repair option when I selected it. What do?
Also, running Windows 7.

4
  • Which avast!..?? (IS/Premier)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
  • Which AV(s) did you use before avast!..??
5
  1. Premier
  2. 2014.9.0.2011, the most recent version, as I updated it just last night
  3. Windows 7, 32-bit, I believe. What’s an SP?
  4. Super Anti-Spyware, which I installed last night as well, and promptly uninstalled this morning due to avast! acting up.
  5. Er… does Windows Security Essentials count?
6

SP means Service Pack. SP1 would be the latest for W7. Do you have it installed…??

7

Yep. SP1 is installed.

8
  1. Download avast! Premier Antivirus: http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.
9

It worked! Thanks so much for your help!

10

You’re welcome.