I have just tried both your options, but neither of them worked. the first one got me to 95% then Socket error 317 came up, the second trial only got me to 10% before the Socket error 317 came up…I do not think the problem is in Avast, I have been using Avast for a while now and this problem has only just arrived in the last couple of weeks, unless an update to Avast has caused it. As stated before I do not know the meaning of Socket error 317. Thanks for you help, any other ideas would be appreciated…Tony W