software exception 0xc000070a

Avast Free Antivirus / Premium Security
1

received “unknown software exception 0xc000070a occurred in application at location 0x7741ca6d” at bootup this morning. Avast GUI ‘says’ all is fine, but it’s concerning to get this message. I saw 2 posts from users with this same problem but didn’t see a resolution. Someone did suggest to do a Repair thru Control Panel and if that doesn’t work, then do a clean install. Wanted to find out more information before doing this.

Any ideas? Thanks!

Avast version: 2015 Premier 10.2.2218
Windows 7 Home Premium 64-bit Service Pack 1
HP Pavilion g6 Notebook PC
Malwarebytes Anti-Malware version 2.0.4.1028 - Malwarebytes Corporation - 2.0.4.1028

2

Have you tried another reboot to see if the same happens again?

You also have an outdated Malwarebytes, latest is 2.1.6.1022 :slight_smile:

3

Thanks CraigB. I’ve not yet done another reboot, but will shortly and reply with results. Yes, Malwarebytes is outdated. I update when I run my weekly scan :wink: Off to reboot and then will post results.

4

ha! well whatever it was is now fixed - at least I didn’t get another exception error on boot up. wonder if anyone knows what it was?
Thanks again, CraigB!

5

Not a problem, I didn’t have to do much ;D

6

sometimes, stating the obvious is all it takes ;D