Software Updater now working?

Navvy · 2014-01-16T12:47:23.000Z

I’ve just had a popup from the avast Software Updater, telling me various programs need updating. The strange thing is that I checked it manually a few minutes ago (maybe an hour ago) after the geforce website complained my Java was out of date. At that time avast said my Java, and all other programs, were up to date. I did click to refresh, but it still said everything was up to date. Now it says lots of things are out of date (although it does at least accept that I’ve updated both 32 and 64 bit versions of Java).

Has someone just updated the database for Software Updater?

igor0 · 2014-01-16T12:51:32.000Z

The Software Updater database is updated together with virus definition updates.

system · 2014-01-16T13:45:09.000Z

Upon reboot of my computer earlier today, I was informed of an Adobe Flash Player ActiveX update, which I installed. Software updater, OTOH, still insistes that it needs to be updated, even though Adobe says I have the latest version. Perhaps something is wrong with the database?

Gregg

Para-Noid · 2014-01-16T14:16:15.000Z

It’s working fine here. Did you click “refresh”?

Gandalf1369 · 2014-01-16T14:26:31.000Z

Exact same problem as GreggH. I’ve rebooted AND clicked the “Refresh” button . . .

system · 2014-01-16T14:53:54.000Z

Exact same problem as GreggH and Gandalf here, too. I haven’t rebooted my machine, but I have refreshed the Software Updater multiple times and it’s still showing Flash ActiveX as being out of date when it isn’t.

I think I know what the problem is though…Avast is looking for the wrong version number for the ActiveX version of Flash. If you check with Adobe’s own website, it lists the current version for IE/ActiveX as 12.0.0.38, whereas the Firefox version is .43 and Chrome is .41. Avast claims the “latest version” of the ActiveX is also .43 when in fact it isn’t, per Adobe.

EDIT: Should probably add that I’m on 7 x64 as well.

system · 2014-01-16T15:11:48.000Z

I think tyraarane is right. I’ve had the exact same experience today.

DavidR · 2014-01-16T15:15:51.000Z

Confirmed the software updater is still looking for a non-existent activeX Flash Player plugin.

system · 2014-01-16T15:22:44.000Z

Same problem here - I have 12.0.0. 43 installed for Firefox and 12.0.0.38 for IE.

Avast’s software updater says I still need an update. Maybe the two different Flash Player versions are throwing things off…is it okay to check ‘Ignore Updates’ for now?

DavidR · 2014-01-16T15:27:50.000Z

Alicia82 post:9:

Same problem here - I have 12.0.0. 43 installed for Firefox and 12.0.0.38 for IE.

Avast’s software updater says I still need an update. Maybe the two different Flash Player versions are throwing things off…is it okay to check ‘Ignore Updates’ for now?

Personally I wouldn’t click Ignore, it may not be long to resolve via the virus definitions update. I’m not sure if it is as easy to restore the monitoring status for this if you elect to Ignore.

system · 2014-01-16T15:30:49.000Z

Thanks, DavidR. I’ll leave it alone and carry on with things.

system · 2014-01-16T19:51:37.000Z

Yeap. Software Updater is telling me to update IE Flash Player to v. 12.0.0.43 when in reality the new version for IE activeX is 12.0.0.38

ky331 also reported this odd behavior here:
http://forum.avast.com/index.php?topic=144833.msg1050387#msg1050387

DavidR post:10:

Personally I wouldn’t click Ignore, it may not be long to resolve via the virus definitions update…

I agreed with you. It is better to leave it alone and let avast! to figure it out.

system · 2014-01-16T20:37:22.000Z

I have the same problem updating Active X as Gregg,Gandalf et al.

system · 2014-01-16T23:23:59.000Z

Avast! just updated (214.9.0.2011) but the software updater still says Flash Player needs to be updated.

According to Adobe’s test page, both Firefox and IE are using the latest versions of Flash (12.0.0.43 on Firefox & 12.0.0.38 on IE). As long as both browser versions appear to be up to date, should I just keep ignoring Avast’s software updater?

sorry about the frequent use of the word ‘update.’ I didn’t intend for the post to read like poem.

DavidR · 2014-01-16T23:27:29.000Z

Alicia82 post:14:

Avast! just updated (214.9.0.2011) but the software updater still says Flash Player needs to be updated.

According to Adobe’s test page, both Firefox and IE are using the latest versions of Flash (12.0.0.43 on Firefox & 12.0.0.38 on IE).

As long as both browser versions appear to be up to date, should I just keep ignoring Avast’s software updater?

Yes, it will be resolved in the avast software updater in due course.

mchain · 2014-01-17T04:43:26.000Z

Have noted same thing here. Refreshing the updater resulted in no change in status.

Think what happened here is that Adobe did a non-standard thing in making both Windows and plug-in upgraded versions different and not the same version number as usual. IE version is different from the NAPAI plug-in version, i.e., 12.0.0.38 and 12.0.0.43. Avast wasn’t ready for that or it was a detail overlooked in updating the updater database.

Same thing happened over at Secunia with their PSI program, but over there the new active X version was missing entirely from their database. Fixed now.

As long as one has faithfully followed the security process of updating exploitable programs with newer versions as they come out, and has verified that the old has been tossed and replaced with the new, there is nothing to worry about. You’ve done all you can.

Certainly would not select “ignore update” due to a database error, as here. That might lead to unforeseen consequences down the road if left as is.

This avast issue should be fixed soon.

system · 2014-01-17T08:59:19.000Z

DavidR post:15:

Alicia82 post:14:

Avast! just updated (214.9.0.2011) but the software updater still says Flash Player needs to be updated.

According to Adobe’s test page, both Firefox and IE are using the latest versions of Flash (12.0.0.43 on Firefox & 12.0.0.38 on IE).

As long as both browser versions appear to be up to date, should I just keep ignoring Avast’s software updater?

Yes, it will be resolved in the avast software updater in due course.

Thanks for this advice, will wait for fix.

Cheers

system · 2014-01-17T16:14:06.000Z

This is probably a silly question but would it be okay to just uninstall/disable the IE version of Flash Player? I never use Internet Explorer.

DavidR · 2014-01-17T17:07:55.000Z

Alicia82 post:18:

This is probably a silly question but would it be okay to just uninstall/disable the IE version of Flash Player? I never use Internet Explorer.

I’m not sure about the 9.0 version of avast and the use of flash, previously in avast 8.0 there were some flash elements and they required the activeX (IE) version of the flash plugin.

So I would say for now, leave it in place.

system · 2014-01-17T23:32:54.000Z

The latest virus definitions 140117-1 has corrected the “Software Updater” looking for updating I.E. (Active X) same as Firefox. Showing as being up to date with v 12.0.0.38 for I.E.

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