solution given to change to google dns, poses strange problem

jraju · 2017-10-22T12:52:07.000Z

Hi, I do not say that every body experienced it. I changed the router dns to google as per the suggestions or solutions given to me by avast scan. But , on scanning with some third party sites, the actual dns server shows google dns, as configured as one server, there was also another having web hosting server at foreign site. i was puzzled and noted that deep scan shows this server. It is not present always and at times, i have noted it besides my configured google.dns. Either google dns allowing those sites to access my router or the web host is accessing my router by othermeans.
I coud not bother about those foreign sites. I thought better to revert to my ISP dns server, though avast shows some hijacked domains in its scan.
I think , it may be false positive case. I tried to ping the website and i could not.Is there any chance that it is false positive. In otherwords, it scans the site everytme i opt it and come with the same results. i do not find anything security lapse in my router settings.
Is therre a chance of it being false positive? How could come to the conclusion? I could not contact support as i am using free version.

Pondus · 2017-10-22T13:40:10.000Z

I could not contact support as i am using free version.

You can still contact avast using the ticket system

jraju · 2017-10-24T05:40:22.000Z

Hi, Pondus, clicking subsequent menus only gives the results already or the web forum options. i could not find how to post it to support with ticket no

Pondus · 2017-10-24T07:39:16.000Z

support and FAQ >> https://support.avast.com/en-eu

bob3160 · 2017-10-24T12:07:49.000Z

http://support.avast.com/support/home
or
http://support.avast.com/support/tickets/new

jraju · 2017-10-25T05:53:23.000Z

I have already visited those pages, it only shows forum .If i type a question, it searches and shows some results. But , there is no further menu to submit etc for avast free antivirus. I have already tried so many times

bob3160 · 2017-10-25T12:45:06.000Z

jraju post:6:

I have already visited those pages, it only shows forum .If i type a question, it searches and shows some results. But , there is no further menu to submit etc for avast free antivirus. I have already tried so many times

Reported to Avast. When I have an answer, you’ll have an answer.

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