[SOLVED] Avast professional and Live hotmail access thru IE

Avast Free Antivirus / Premium Security
1

Installed professional trial version of Avast 4 days back and now can’t access Hotmail via Internet Explorer. Note: I am not trying to access Hotmail via Outlook Express. But thru IE.

I read in the forums and turned off Web shield. I can access OK now. But I don’t want to turn it off every time. So is there any workaround to keep webshield on with hotmail access?

2

I use hotmail no problems
you open IE and type in the address bar WWW.Hotmail.com hit enter
what happens? any error messages?
can you rt click on the ball and check the log?

3

If you read the forums to find out about disabling the web shield you should have also seen the bit about your firewall, which you haven’t mentioned anything about.

What is your firewall ?
Does it allow ashWebSv.exe internet access ?

  • If it does delete the entry for it and reconnect to the internet to browse, this will force the firewall to ask permission again.
4

If I enter www.hotmail.com > enter > first I See page not found error. I refreshed the page > goes to Windows Live hotmail login page.

Nothing in error log.

thank you.

5

I don’t have any firewall installed (if you mean like software like Zonealarm). But I am on Windows XP. It has firewall? Where to look for it?

thanks.

6

have you run CCLeaner to clean out browser cache ?

7

The XP Firewall if enabled doesn’t have any outbound protection, so ‘shouldn’t’ block the web shield.

8

PROBLEM SOLVED! Well atleast to me …

Thanks to wyrmrider :slight_smile:

All y’day I have been testing hotmail login. So the following worked for me.

I was accessing the following url to access hotmail as it was bookmarked in my Favs: (I think it is old login form for hotmail)
http://login.passport.net/uilogin.srf?id=2

All y’day I have been accessing hotmail thru the following url WITH OUT any problem: (It was taking me to Wndows live login page)
http://www.hotmail.com/

I switched back to old url > problem to access appeared again.

I am posting it here because, may be anybody can use this tip. It worked for me.

thanks.