When I tried updating my AVAST program to version 11.2.2738 (current version I’m using is 11.2.2262), it says “Error: HTTP server returned error”. Before I was able to update but now I can’t!
It says:
Last encountered error: HTTP server returned error
Total time: 30s
Download time: 11s
Downloaded files: 12 (3.61KB)
Server: Download v4202226 AVAST9 Server
http://v4202226.iavs9x.u.avast.com/iavs9x
http://v4202226.ivps9x.u.avast.com/ivps9x
Why update to an old version?
Download the latest version from here on the forum and install over the top of your existing https://forum.avast.com/index.php?topic=187663.0
So I’m going to download this:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
even if I have an existing AVAST anti virus?
Yes
Ok thanks for your reply, downloading…
I clicked the installer then it showed me this:
Have you changed the install location of your current Avast?
Uninstall the version you have now from Remove Programs - reboot then install the new copy in custom install - untick features not required and reboot again when finished and register the new version.
It didn’t work it still displays the same pop-up. Great now I don’t have an anti virus.
Someone please reply. Avast is my only reliable anti virus now I can’t download it because of the error.
I’m not sure what is happening there, try running the avastclear tool http://files.avast.com/iavs9x/avastclear.exe to remove remnants then attempt to reinstall the new downloaded copy
What didn’t work ??
Did you finish the uninstall of the previous used Avast version?
Did you do a restart?
I finished uninstalling avast, I did a restart, I can’t download it because it says: The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll.
The same error appears when I run the installer and the “avastclear” file.
Sounds like your system has some issues, I’ll see if I can attract one of the malware guy’s attention to this for them to look into.
Oh okay, btw, my
OS is Windows XP SP2
Ram: 2GB
Graphics Card: Intel 915GM/GMS, 910GML Express Chipset
Processor: Intel Pentium M 1.73GHz
Do you have any other security software installed? as something could be blocking access to the dynamic link library or it could possibly be a hardware fault.
I’ve reported it to essexboy to look at but it may be some hours before he is on the forum.
There are currently 2 security softwares I have installed on my system: Malwarebytes (14 day premium trial) and USB Disk Security.
Malwarebytes shouldn’t be an issue, not sure about the other USB security program.
You could try disabling both to see if the Avast uninstaller will download/run
Disabled both and still has the error.
Ok, please wait for one of the specialists to look into.
Okay.