[Solved] Unable to disable the new Browser Password Protection feature

Edit: The issue was solved after I installed the password protection component, disabled it, and uninstalled it again. (basically turning it on and off)


Hello,
I am on Avast Premier Security version 20.2.2401 - build 20.2.5130.571 (the latest update).

The new “Browser Password Protection” feature looks disabled on the settings UI and I can’t even enable it.

https://i.imgur.com/tWiyFvN.png

But somehow the feature is turned on in the background and now my backup software can’t backup my password files (logins.json) while Avast shields are enabled.
I would try turning it on and off to fix that but I can’t even turn it on as the button doesn’t do anything.

I tried repairing Avast and installing chrome to fix it.
Please fix the issue with an update.

  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
  1. Windows 10 ver. 1903 [Version 10.0.18362.592]
  2. Nothing
  3. Only Avast was installed after a clean format

Small note: I have almost all the components disabled. (which is an awesome feature that makes Avast the best AV and makes it worth purchasing)
Only File Shield and Behavior Shield is enabled.

Behavior Shield (which is an awesome feature that makes Avast the best AV and makes it worth purchasing)
This is not a uniqe avast feature, all AV vendors have behavior detection but may use a different technical name

Sorry the sentence structure was bad, I meant the ability to completely disable components.

https://support.avast.com/en-ww/article/96/ (Add/Remove components)

i tried uninstall this avast “password protection” on “troubleshooting” / “add/modify components” then after i restart the pc it still there and when i click the “add/modify components” again to see what are the components installed the “password protection” is un ticked means i already uninstalled but the weird part is when i go to privacy “passwords” and “password protection” is still on the list even tho i already uninstall them thru "add/modify components

heres the screenshot

https://imgur.com/gtos2vK

Please attach your screenshot(s), some of us don’t follow external links. :wink:

heres the screenshot about the issue i said earlier

Update to the latest version (20.3.2405): https://forum.avast.com/index.php?topic=233940.0

i’m already at the latest version before posting this issue, this issue happens after i update my avast to 20.3.2405 (build20.3.5200.561)

already restarted my pc 3X already still the password and password protection is still there even i already uninstalled this 2 components

Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact

Thanks for your feedback.