I was wondering if anyone knows anything about this file: vjocx.dll. I ran a full virus scan with Avast! and the results say:
Some files could not be scanned: File name c:\windows\system32\nagasoft\vjocx.dll
Status: Error: The system cannot find the path specified (3)
It is then impossible for me to highlight the file and move it to the chest, and I also couldn’t find it when I searched for it on my computer. I looked up some information on it but it’s not very helpful. All I can find is that it’s from Nagasoft and perhaps used for streaming software, but I’ve also found that it could probably be a trojan downloader (post #25http://www.windowsbbs.com/malware-virus-removal/89749-inactive-trojan-generic-archive-cant-delete-cant-find-its-location-2.html). I’ve run Malware Bytes too and nothing came up.
Have you been downloading nagasoft codec packs as this is what this file name is associated with ?
There are legitimate reasons why some files can’t be scanned and that alone doesn’t mean they are infected or suspect. So do you have any other symptoms that make you feel something else is wrong on your system ?
Ensure that you have hidden files and folders enabled and disable hide system files in Windows Explorer, Tools, Folder Options, Hidden files and folders, uncheck Hide extensions for known file types, etc. see image. Now compare that files MD5 hash against that reported in the VT results link above.
@ Aysn
DO NOT rush to suggesting deletion (you could stuff up a users system), certainly without FULL investigation and that hasn’t been done.
Then why mention the dreaded delete word as that puts the spark of information to the user that they should find this file and delete it, not to mention the File Assassin function doesn’t have any other purpose than deletion does it. So the suggestion to use it could imply they should delete the file.
That is why I mentioned it so quickly to prevent the OP suing the suggested tool and why we who are helping have to be very careful about suggestions/wording, etc. when offering advice.
Thanks DavidR! I turned on the hidden files and folders, but I still can’t seem to locate the file on my system in order to compare the MD5 hash. There doesn’t appear to be anything else wrong with my system, but I guess that’s kind of hard to tell. I haven’t downloaded any codecs in forever because I use VLC media player which doesn’t really need them. Any other ideas?
Well I don’t use VLC media player, so I don’t know what codecs it would use, I’m basing may comment on the google search that I did on the file name and the nagasoft folder name.
So given that you have scanned it with avast and MBAM and if this is the same file (which I suspect) scanned on virustotal then I think it is more than likely legit.
Yes the only real problem as I see it is the fact it is hidden so the user can’t check it to see the MD5 is the same as the VT results, which I gave that link in my first reply.
Why it’s dreaded…?? Sometimes a delete is indeed quite useful…
The only mistake I would accept is that I always think users are smarter, than others think…
True. Nevertheless I won’t give up the hope, most users are not that foolish to be not able to read a post as it is… Anyways everything should be clear now…!!! If not, any callback possible…
asyn
Not without full investigation and in this particular case, could have repercussions in the ability to play video clips, etc. So the advice we give has to be on a specific ‘the problem’ and not made in general terms
We can’t rely on what the user may or may not do, we have to be clear and careful what we suggest, it really is that simple.
So I’m done taking this topic off-topic, I have said why we need to exercise care and for me that is an end to it.
