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The BitDefender version I was talking about is shareware and the support questions I have asked have received a very rapid response, so no complaints there.
Given the complexity of setting up this e-mail thingly, I think I’ll do one of two things, either use Avast without the scanner until the newer way of scanning e-mail is implimented (as has been suggested, although not in the next version) or go with BitDefender 8 Standard, which seems to be an excellent alternative. Whichever I decide, I’ve certainly made up my mind not to return to the Norton fold as their support is appalling.
I’d like to take this opportunity to thank everyone who has contibuted to this particular drawn-out thread - it is appreciated.