DavidR
17
OK, was the Install/uninstall carried out using an account with admin privileges ?
If not, that is a requirement.
If so because you have had uninstall issues, try following the clean install instructions in the order set out below.
Here is the process of a clean install:
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Download the latest version of avast AIS, 6.0.1203 (link in Reply #7 above) and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
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Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
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- Now uninstall avast! (using add remove programs, if you can’t do that start from the next step), reboot.- 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.- 3. install the latest version, reboot.