Hi guys, Avast! has found something evil looking on my PC, and I cant seem to get it to move it to the chest, what to do?
There are several files that look like this > myname@www.lovemybills[2].txt and myname@statcounter[2].txt and myname@burstnet[1].txt.
Does anyone know what those little buggers are, and how to get rid of them?
I tried to check them out but those things are password protected, and I have no clue as to what the password would be.
Thanks for any help.
Wendy
They look like cookies. Possibly tracking cookies.
I’d recommend to clean up your cookies and temporary files using CCleaner
Then run an Ad-Aware scan.
Hopefully now you will have cleaned up these cookies 
Hi xistenz, Thanks for the speedy reply. I thought that’s what they might be.
I had ran CCleaner, and Cleanup both before I had ran Avast!, then those little buggers turned up.
I got one or two of those things into the chest but I kept getting an error message on a couple of them that said an error had occurred.
Not to worry though because I figured out that I could delete them, and I did.
I’ll run Avast! again to make sure that I got rid of them all.
Thanks again for the reply. Wendy
I didn’t know avast detected tracking cookies. :-\
Hi guys, Avast! has found something evil looking on my PC, and I cant seem to get it to move it to the chest, what to do?
What was the virus name, what was the file name, where was it found example (C:\windows\system32\infected-file-name.xxx) ?
What reason was given for being unable to move it to the chest.
Windows in its infinite wisdom protects files in use (even malware), so it is likely that avast! can’t delete or move files in use. So schedule boot-time scan in avast’s menu if you have XP, win2k or NT, otherwise boot into safe mode and run an avast scan. This should ensure that the file isn’t in use and avast should be able to deal with it.
They look like cookies. Possibly tracking cookies.They might look like tracking cookies, but they aren't.
I didn't know avast detected tracking cookies.avast doesn't detect tracking cookies.
Hi DavidR, Thanks for the reply, now you have me worried though. I was able to get one of those things into the chest, and delete the remainder of the ones that were too stubborn to go into the chest.
All of those things were listed on the log, I highlighted them, and clicked on chest.
I’m sorry but I don’t remember the full path, although they all started off like this > C:\program files\
Then I got what appeared to be an error message saying that an error had occurred while attempting to move all of that stuff to the chest.
I closed out Avast!, opened it again, and ran another scan. This time I tried to move things one at a time. One of the files was successfully moved to the chest, but I got the error message for the others, so I just took a chance, and deleted the ones that wouldn’t move.
So if something like this happens again should I send the file to you?
Thanks, Wendy
Hi Wendy,
I’m just curious, what are the name(s) of the viruses that your copy of Avast has detected?
Best Regards…
These ain’t tracking cookies if they’re password protected.
Plaintext cookies can’t be encrypted in such way. Thats why avast! is detecting it in the first place. Are you sure it’s .txt extension (have you disabled hide extensions feature in Windows?)
The avast Log Viewer (right click avast icon), Warning section, should have the full path including the file name in the description column, you may need to expand it.
If there is a problem that a file can’t be moved because it is in use you should schedule a boot-time scan, so a scan before windows XP starts shouldn’t (normally) have this problem of file in use. If however the warning is something different and avast error (you didn’t state why it couldn’t be moved to the chest, etc.) then you may need to do an avast repair.
There should be no reason to send the file to anyone if it is properly detected by avast.
You must get into the habit of keeping notes, it helps us to help you, otherwise we are guessing what may be the cause of the problem.
Hi ardvark, Thanks for your comment here. The names are just as I have them listed in my post, where the “myname” part is actually my name.
Hi RejZor, Thanks for your comment here. I’m kind of confounded here as you guys are telling me that Avast! doesn’t detect tracking cookies.
I’m hard put to remember the exact wording, but I’m thinking that that was just what Avast! had called them, “Tracking cookies”.
Whatever those little buggers were, they were diffenently password protected. Yes, I’m sure that the extension was “,txt”.
I have no earthly idea as to whether or not I have “hide extensions” disabled. If you will tell me how to find that I’ll check it out and let you know.
Hi DavidR, Thanks for your comment here. OK now I need to ask “how the heck do I expand that stuff?” I searched high, and low, and so far have not found anything that tells me how to expand it.
As for my scanning method at the time, I was running Avast! while logged on in safe mode so nothing should have been in use at that time.
Now that I’m thinking back on it, this isn’t the first time that I have run into this problem of not being able to move something that Avast! found to the chest. This has happened both in standard, and safe mode.
The warning thing that I get doesn’t say “Warning” or anything like that. It just says, if I’m remembering correct, > “An error has occurred while attempting to move one or more files to the virus chest”.
Avast didn’t give any reason, other than that, as to why the error occurred.
How do I go about doing an Avast! repair? I will also most diffidently be taking so detailed notes if this happens again.
Thanks Wendy
When you open the log viewer, the description column may not show the complete text move your mouse pointer to the separator between the column headings and when you see the pointer change (see image), either double click (that will expand the column width to display the full text) or left click, holding the button down as you drag the pointer to the right.
To repair avast - use the Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
http://img.photobucket.com/albums/v325/for-dwr/avast-repair.jpg
Hi DavidR, Thanks for the reply. OK, I did as you said to do to expand those things, but what I was having trouble with isn’t listed.
If it is listed it’s not listed like it was on the scan summary. I’m running another scan right now, and If I find something like it I’ll do a screen shot and stick it on here somewhere so that you can see what I’ve got.
Thanks again. Wendy