Something is wrong with my webshield???

system · 2006-09-27T01:13:29.000Z

Tech post:2:

SNOWHITE post:1:

Hi, it looks like my webshield is not working.

If you’re browsing it’s not working…
Did you try to repair your avast installation?

No i did not repair the installation i thought that it is better first to ask here…
I am browsing all the time and its not working, it didnt gave me worning that there was an virus on one website :

Disable and enable WebShield again?

I will try this now..

system · 2006-09-27T01:28:48.000Z

Disable and enable WebShield again?

I did that but nothing is changed exept the time.

Am i missing something ???

system · 2006-09-27T01:57:27.000Z

SNOWHITE post:3:

No i did not repair the installation i thought that it is better first to ask here…
I am browsing all the time and its not working, it didnt gave me worning that there was an virus on one website :

Why are you sure that there was a virus if Web Shield didn’t warn you about it?

SNOWHITE post:4:

Disable and enable WebShield again?

I did that but nothing is changed exept the time.

Did you try to repair your avast installation before disabling and enabling WebShield as Tech suggested?

Lisandro · 2006-09-27T02:00:11.000Z

SNOWHITE post:4:

Am i missing something ???

Probably not…
When I had this trouble in the past, only uninstalling, booting, installing again, booting… solved the problem :-[
Before doing that, can you check how your avast! services are set?

Control Panel > Administrative Tools > Services

I suppose you have to have four avast! services:

C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner service)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner service)

The two first of them should be Automatic loaded and the two last Manually loaded.

system · 2006-09-27T02:25:10.000Z

Did you try to repair your avast installation?

I just did repair of the installation, but its the same.

C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service) C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service) C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner service) C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner service

Yes the services are here…

Lisandro · 2006-09-27T02:33:11.000Z

SNOWHITE post:7:

Yes the services are here…

Here?
Control Panel > Administrative Tools > Services
Or just the files on the folder?
The services must be running (CTRL+ALT+DEL to see).
Sometimes, only uninstalling and installing again

system · 2006-09-27T02:35:33.000Z

Hi Smith

Why are you sure that there was a virus if Web Shield didn't warn you about it?

I am sure becouse drhayden1 was on that website and he sent me a screenshot of the warning he got, and i think also one other person was there and got the same worning.I was at the website just after drhayden1 was there and i noticed that the webshield is not working, so he got back at the same website and made the screenshot of the warning and sent it to me.

system · 2006-09-27T02:44:17.000Z

Tech post:8:

SNOWHITE post:7:

Yes the services are here…

Here?
Control Panel > Administrative Tools > Services
Or just the files on the folder?
The services must be running (CTRL+ALT+DEL to see).
Sometimes, only uninstalling and installing again

Control Panel > Administrative Tools > Services
they are here and its written “Started” next to them…
CTRL+ALT+DEL - didnt worked ???

Strange but Ewido micro scaner is not working too ??? ???

alanrf · 2006-09-27T02:52:07.000Z

What are the settings in Firefox > Tools > Options > General > Connection Settings ?

system · 2006-09-27T03:02:15.000Z

alanrf post:11:

What are the settings in Firefox > Tools > Options > General > Connection Settings ?

Nothing is checked exept “direct connections to the internet”
If i have to do manual proxy configuration, someone will have to help me with the tutorial for firefox, becouse i cant see it :-[

Lisandro · 2006-09-27T03:09:18.000Z

SNOWHITE post:12:

If i have to do manual proxy configuration, someone will have to help me with the tutorial for firefox, becouse i cant see it :-[

Sorry… i did not realise you’re using Windows 98 and not XP.

Actually, on Windows 98 ASHWEBSV.EXE is started from: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

To manually configure your browser see the following tutorials:
For IE and permanent connection users: http://www.avast.com/files/tutorials/ws_ieproxy.htm
For IE and dial-up users: http://www.avast.com/files/tutorials/ws_ieproxy_dialup.htm
For Firefox users: http://www.avast.com/files/tutorials/ws_ffproxy.htm

system · 2006-09-27T03:18:13.000Z

For Firefox users: http://www.avast.com/files/tutorials/ws_ffproxy.htm

Tech the problem is that when i click on the link i get the big picture of the “Missing Plugin”, and i cant install that becouse i will have to install java and some other things and my cpu is enough slow without them.So when i say that someone will have to writte the tutorial for me (post it here) i mean that : Please

I have Windows 2000, and 98SE, but avast is installed only for W2000

Lisandro · 2006-09-27T03:27:17.000Z

Ok… For Windows 98:

Open Firefox
Go to Tools > Options
On General Tab, choose Connection Settings
Select Manual proxy configuration radio buttom
Select HTTP proxy text box and type localhost
Select Port text box (besides the prior HTTP proxy text box) and type 12080
Click Ok buttom
Click Ok buttom again

I thought that for Windows 2000 and XP you shouldn’t do anything…

alanrf · 2006-09-27T03:30:43.000Z

avast does not require proxy configuration for Windows 2000.

oldman960 · 2006-09-27T03:35:55.000Z

question already replied to by tech

system · 2006-09-27T03:39:00.000Z

YES GREAT !!!Thank you tech and everybody else Its working 8)
Last scanned http://forum.avast.com
Scanned count 2

oldman960 · 2006-09-27T03:41:31.000Z

Good for you! ;D

system · 2006-09-27T03:44:43.000Z

SNOWHITE post:18:

YES GREAT !!!Thank you tech and everybody else;) Its working 8)
Last scanned http://forum.avast.com
Scanned count 2

A bit stragne that it was not working but, as oldman says, good for you. You may as well be interested in testing it with test files at eicar.

system · 2006-09-27T03:51:35.000Z

Smith post:20:

SNOWHITE post:18:

YES GREAT !!!Thank you tech and everybody else;) Its working 8)
Last scanned http://forum.avast.com
Scanned count 2

A bit stragne that it was not working but, as oldman says, good for you. You may as well be interested in testing it with test files at eicar.

Yes it is strange…I know that it was working when i was doing the firewall leak tests ??? i dont know why it stoped…But good for me that is working again ;D 8)

oldman960 · 2006-09-27T04:35:29.000Z

I have a self help program from my provider. One of the things that i can do through this program, is check connection problems. If for example, I have my firewall set to “block all”, and open IE, I’ll get a pop up stating a browser error was detected. I can chose to ignor or let the program find the problem. One problem it finds is the proxy setting is incorrect and if I let it, it will clear out the proxy for webshield, thus no webshield.

This is just a shot in the dark, but did you run into anything like a proxy reset? I’m just wondering if there is anything running around out there capable of turning off the webshield proxy.

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