Sonos Desktop Controller blocked

How do I get the avast software to unblock the Sonos Desktop Controller.

More details please…

I have just had a 15 month old laptop rebuilt due to the hard drive falling big time.

I run on the latest windows 10 and have downloaded the Sonos desktop app, unfortunately when the app is launched it does not load. Looking in the avast protection > firewall > apps recently managed by your firewall shows the Desktop controller as blocked.

I can recall this happening when I got the new machine, which required me to switch firewall off and do something but that I cannot remember.

Regards Roy

  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?

OO now your asking

Avast Premier
17.9.2322
Windows 10 Home
64 bit
Just Avast security

Is the FW set to private or public…?

Public

Set it to private and try again.

I think you have just answered my query as putting it to a private firewall it allows access

You’re welcome.

Now on to the next problem related to having the computer rebuilt, ( I hate computers) but thanks that was brilliant

NP, glad I could help.

What if you want your own local network protected on one machine by selecting ‘Public’ (Avast internet security) on a business machine?

This ‘solution’ wasn’t really a solution, it was a security workaround, and it’s a security issue for us to have everything trusted, on private network.

Avast Internet Security: 18.3.2333 (build 18.3.3860.316)
Windows 7, 64bit

I need the PC secured as if it was on a public network (even though it’s on a private network, as we have other clients that can use our network).

Thanks for any other advice in advance.

https://help.avast.com/en/av_free/17/settings_fw_policies.html