I usually do that with long posts, I reminded of that the moment I clicked the Post button and it was too late already…
Please post all stuff that you would like to be fixed, improved or removed here:
https://forum.avast.com/index.php?topic=185364.0
How about making it sticky?
I have to agree as far is avast not been reliable and something is always wrong I don’t remember signing up to be beta tester of feel like guinea pig, sorry not on my watch.
I’ve been avast Pro user for probably around 13 years and I was strongly considering something different for the past 2-3 years, due to those ongoing mishaps but always found way back and renew my subscription of my multiple computers.
Well…this time around (in 43 days) I’m turning away from avast, to many issues and to many promises that are always felling short.
avast became bloated software loaded with ad-dons that I will never use anyways and half the time, they causing problems.
As I said 2-3 years ago, avast is heading the same direction Nero did, they were my favorite multimedia software up to version 7, they got greedy by adding bloatware crap to it,look where that got them today.
You keep saying staff (employees) when you mean stuff (things), this substitution makes it confusing.
It would be nice to get informed about that.
Thanks for pointing that out 
No problem, but you missed the second occurrence of staff in your edit.
Fixed.
I will also with what Rejzor and Steven have have said.
Avast V7 introduced good protection features such as File Reputation and Streaming Updates. Then Avast V8 was also good along with Evo-Gen and the AutoSandbox was actually doing SOMETHING.
Since Avast v9 onwards, there’s been far too much bloat added to the product which don’t help much and I have yet to see Deepscreen/NG do anything.
You recently also added HIPS but that also has done nothing.
I find the ads acceptable since it’s a free product but protection wise it’s gone down hill.
The program updates that are released are not thoroughly tested imo and NG always seems to break.
Back when i tried to post for help in the area of the forum to get help with virus removal like i think it was last week… I tried to get help there and the forum like ate my whole post up… I was trying to see if i could get help before reinstalling windows but the forum ate the post… I ended up doing a whole reinstall of windows… But i know what caused the virus and i don’t plan on doing it any more
Please allow for the brevity or errors in my comments at various points. This is the second time I’ve typed this as the forum sucks.
Much of what RejZor, and others, have said here is to me, totally credible, but it is nonetheless subjective, not so much in relation to bugs not being fixed or components not working (though it is my observation that many users don’t notice and don’t care if a product feature doesn’t do anything) but in terms of where “we” think the company’ focus should be.
Many forum participants, including me, are disappointed by the way Avast has changed over the last few years, but this does not necessarily mean that Avast is heading in the wrong direction, only that the company is heading in a different direction to the way that suits us.
There are many examples I could use but SAAB will do. Many SAAB 94 & 96 enthusiasts were disappointed with the direction that company took with it’s later cars, yet worldwide sales of the SAAB 99 & 9000 far exceeded the “user-base” of those earlier models. SAAB made the decision to make their cars more universally appealing at the risk of disenfranchising enthusiasts of the brand, and they were eventually bought by General Motors.
The AV market is a nightmare right now. Free products from vendors whose current business model includes the luxury of not having to generate any income from the English-language versions of their products, have severely tilted the playing field. These products are also pretty much bug-free by the time the English translation is done.
A few years ago I was very active on this forum but as the number of machines on which I could reliably install Avast has progressively reduced, my experience has become less useful.
Now I have read all the posts in this topic. For me as an ordinary user of the Avast pro antivirus it makes me concerned. I am not an IT technician I can´t even say I´m good with computers. I surf the Web, sends e-mails, do my banking bussines and some other purchases. I started some years ago with the free version and then moved to the paid pro antivirus version. Most of the talk here is about technical stuff that I don´t understand. So for a user like me all of this is very confusing. What did I want when I started using Avast ? I wanted an easily managed software that would keep my computer safe. Now I don´t know if I got that.
But when I read the posts it seems not to be the case. I have 344 days left of my subscription but it is not a lot of money so maybe it´s better to take the loss and move to a moore reliable product.
But there is still a way out of all this mess. The answer is communications. There should be a solid and sound report from Avast’s Reputation Manager how such a situation could have arisen in the first place.
Then the three divisions - communications, marketing and development - should work out a stakeholders analysis model between them.
One reassuring issue is that the latest program update showed some remarkable improvements, specifically for home networks, I experienced my browsers to load considerable faster. So all improvements could start with a first step into the right direction.
We here haven’t given up hope, no far from that…too many malware free days to remember. I hope the sun is about to anew shine onAvast AV. There should not be another outcome, it only would mean other forces than those that made Avast the great product we have known for so long may have won. That will be a sad day for all of us!
polonus
Is your computer infected ??? I highly doubt it. That means you and Avast are still doing things right and your computer is as safe as I know mine is.
There are things that I think Avast needs to change but, I still have confidence that it’s keeping my systems safe.
I have the patience and the confidence in Vlc to stick around and see what changes for the better are planned.
AVAST has totally shit the bed lately. Sorry for the strong language nut it’s true. My neighbor called me and told me that POS Browser CAME BACK after I removed it. Happened after last update. She told me in no uncertain terms to “Get that piece of Crap AVAST of my computer!!” - and I did. Replaced by AVG Free.
If you folks don’t unscrew yourselves and fast, you are going to see YEARS of hard earned Goodwill go down the toilet in weeks or months. Takes a LONG time to get that back too.
At least there has finally been an admission by vlk that problems do exist.
Admission that a problem exists, is also the first step needed in fixing the problem.
well I’m pretty sure you didn’t replace it with better product …
which is clear example of ‘haste’ reaction
+1