Eddy
10
gisaacs333,
The are constantly working on fixing things and they do refund if you are entitled too.
Sometimes they even give a refund if someone is not entitled to get it.
Valery3,
you still haven’t provided your ticket number.
If you don’t, there is nothing davidek can do for you.
Don’t worry about the 30 day period.
It seems to me that you created the ticket within the 30 days.
That means the problem will be solved or you will get the refund.