SOS! Need Help Avast4Home

I get a pop up which says “Your License Key is not Entered”. I have Avast4Home on my computer. I use Windows XP Pro. I have a License Key. But I don’t know how to enter it. The key was entered and the program was working. I don’t know how the key became “not entered”. How do I re-enter my license key? Thanks to anyone who can help. ??? aa26668@comcast.net

Right click on the a icon in the taskbar by the clock… and click “About avast!”
There will be a button that says “Licence Key”… Left click that button and enter your key… :slight_smile:

The license key for the updates expires on the home version after 14 months. Could that be the case here? If so you need to obtain a new (free) key from the website.

My license key was issued on 03/05/2004. But thanks anyway, I wasn’t aware of the 14-month limitation.

As for the Avast icon on the task bar, there is none. It was there but recently, for unknow reasons, disappeared.

Absent any other suggestions, I believe I will have to uninstall the program (37.54 MB) and re-install via download.

aa26668@comcast.net
:-\

Have you already tried a repair of Avast?
control panel > software > add/remove > Avast > repair/change

Did you follow this?

No Technical, he didn’t try it… he said he doesn’t have avast! blue icon in the system tray.

aa26668 - have you tried simplest solution ever ?

Right click your START button (Windows) Go to PROPERTIES. Choose TASKBAR tab, and clear the checkmark on HIDE INACTIVE ICONS at the bottom of that window. Now, your avast! blue-ball-icon should reappear in the system tray (close to the system clock). If that doesn’t help, then try Eddy’s advice… uninstall avast! and then reinstall it from the scratch.

Cheers !