system
January 24, 2014, 11:22am
1
Hello,
Yesterday I download Advanced SystemCare Service 7 to optimize computer speed and efficiency. It downloaded spigot and I have tried everything to remove it. I read this previous threat: http://forum.avast.com/index.php?topic=112890.0 . I am attaching logs for: dds, attach, aswMBR & mbam. I did not run combofix and I understand that requires expert analysis first. I also did not run ESET online scanner yet. Thanks in advance for any help and suggestions.
C
magna86
January 24, 2014, 11:56am
3
Hi nivale,
First, from Start > Control Panel > Program and Features,
Uninstall/Remove the following:
TouchFreeze
DDS log doesn’t show the traces of malware or adware. You have remove them. Let’s run additional check with Zoek to see is anything lefted behind.
Please download Zoek.exe from link below and save it to your Desktop:
http://hijackthis.nl/smeenk/
Temporarily disable avast antivirus (using right click on avast icon …) and run the tool, click on More Options button and check the box only for …:
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Do a QuickScan
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Uninstall List
Now click the
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button and whait for zoek to finish his scan.
If will create report for you … Please post here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log ”
Pondus
January 24, 2014, 1:36pm
4
@nivale
Launched: C:\Users\Carl\Desktop\Hardcore Maintanence\zoek.exe [Scan all users] [b][Quick Scan][/b] [b][Auto Clean][/b]
Uninstall List? And AutoClean? I did not mention AutoClean ...
Why you did not do as I tell you? Now you’ve messed the logs …
Nothing, Here we need to do the scan again …
Run DDS and post me fresh DDS.txt and Attach.txt logreport.
Run Zoek but this time check the boxes only for the following options, and they are:
Do a QuickScan
Uninstall List
Post me fresh created zoek log …
system
January 25, 2014, 12:36am
7
all three attached. thank you
system
January 25, 2014, 1:25am
8
also, I have been unable to remove IObit Uninstaller from control panel. I see it has a folder in program files. Should I run Revo to remove all of it?http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html