splwow64.exe

essexboy · 2015-08-28T11:37:38.000Z

Do you have the 32 or 64 bit version installed ?

Staticguy · 2015-08-28T12:02:23.000Z

32-bit Version: 14.0.7153.5000

This problem only happens when Office is opened NOT Excel

essexboy · 2015-08-28T13:37:03.000Z

OK evidently you have a 64bit system ? So you need to replace the 32 bit version with the 64 bit version

Staticguy · 2015-08-28T22:08:57.000Z

essexboy post:7:

OK evidently you have a 64bit system ? So you need to replace the 32 bit version with the 64 bit version

Yes, my Windows OS is 64-bit bit (as stated in my signature). This Office Starter came pre-installed when I bought my laptop. How can I replace the 32 bit version MS Office with the 64 bit version MS Office? In the Add/Remove list, it has these following programs related to Office Starter.MS Office 2010, MS Office Click-to-Run 2010, and MS Office Starter 2010 - English.

What if I don’t want the 64-bit of MS Office can I uninstall the above following programs and install Kingsoft Office Free which has got office, excel, and presentation.

essexboy · 2015-08-29T09:26:24.000Z

Yes you can uninstall and replace office, I use Kingsoft myself … Nice and cheap

Evidently there was an update to 64 bit windows that affected the 32 bit office, hence the need to switch it to 64bit

Staticguy · 2015-08-29T09:49:53.000Z

essexboy post:9:

Yes you can uninstall and replace office, I use Kingsoft myself … Nice and cheap

Evidently there was an update to 64 bit windows that affected the 32 bit office, hence the need to switch it to 64bit

Yes, this issue happened after the monthly microsoft update this month. So shall I uninstall the 3 ms office program as mentioned before? Is Microsoft aware of this issue and is there a patch being prepared? I wrote about this in Microsoft forum 14 views, but no answer.

Staticguy · 2015-08-29T10:30:00.000Z

The installer says failed to extract files? What does it mean?

essexboy · 2015-08-29T10:32:57.000Z

Which installer is this that fails ?

Staticguy · 2015-08-29T10:37:58.000Z

The installer from here. Office Free Suite 2014 (9.1.0.4674). http://www.kingsoftstore.com/download-office/index

essexboy · 2015-08-29T10:54:16.000Z

Could you try this link http://www.kingsoftstore.com/kingsoft-office-freeware

Staticguy · 2015-08-29T10:55:45.000Z

Doesn’t work. Same result as before.

essexboy · 2015-08-29T11:14:20.000Z

OK quick brainstorm do you have cryptoprevent installed

essexboy · 2015-08-29T11:29:51.000Z

OK as I have just upgraded my windows 10 I need to re-install it … I got the same error

However, after some rummaging download the business version from here http://www.wps.com/download/4242
Install the programme and select free version once it starts

Staticguy · 2015-08-29T11:42:17.000Z

No I don’t have cryptoprevent. I did some digging into this issue and I came across this link http://help.wps.com/customer/portal/questions/9654121-windows-installation-help and apparently many users faced the same issue as me, including you ;).

At the very last comment by WPS Customer Service they gave this link http://www.wps.com/windows/ and I downloaded the free edition and it worked ;D.

Kingsoft needs to ditch this link http://www.kingsoftstore.com/

Thanks mate. You are a legend

essexboy · 2015-08-29T11:43:16.000Z

Staticguy · 2015-08-29T11:47:02.000Z

By the way I downloaded the free version. I open up Word, presentation, and spreadsheet it says premium. After 30 days, will it revert to free edition

essexboy · 2015-08-30T11:20:13.000Z

Same if you download the business version as I did

Staticguy · 2015-08-30T11:24:59.000Z

Wicked :D. Kingsoft programs is so much better than Microsoft. Been using Kingsoft Presentation for a number of years, because MS Stater doesn’t have powerpoint. Now uninstalled MS Starter and downloaded WPS Writer, excel, and presentation all in 1 :). By the way, where can i get the shortcut button/function for Kingsoft Writer, excel, and presentation? Can’t seem to find it, I have to right click some words/sentences that are mis-spelled?

essexboy · 2015-08-30T11:31:55.000Z

If I understand just right click from the start folder

Staticguy · 2015-08-30T11:45:43.000Z

No. I mean from here (see attachment). Yesterday I installed WPS Writer, excel, and presentation but can’t seem to find the spell check. MS Office programs can be found from there.

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