Spy Hunter 4 / remove all malware and Spyware

system · 2015-06-11T14:21:10.000Z

Hello ,

my computrer was infected and with help from some friends was able to remove most viruses.
But keep getting messages from Spy Hunter 4 and computer is really slow.
Can you help me clean it once and for all

Thanks in advance

MJ

essexboy · 2015-06-11T14:21:59.000Z

What was the infection ?

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

Pondus · 2015-06-11T14:38:37.000Z

But keep getting messages from [b]Spy Hunter 4 [/b]and computer is really slow.

SpyHunter's free scanner is for malware detection. You have the choice of buying SpyHunter for [b]malware removal.[/b]

when essexboy is finish cleaning your comp, i recomend replacing SpyHUnter with Malwarebytes … it will remove malware wthout buying

Malwarebytes https://www.malwarebytes.org
User guide http://www.malwarebytes.org/support/guides/

system · 2015-06-11T14:58:16.000Z

Here are the files …
As for Spy Hunter I can’t even find it on my programs ??

Pondus · 2015-06-11T15:13:23.000Z

As for Spy Hunter I can't even find it on my programs ??

Maybe a popup from a fake / Rouge program .... you may attach a screenshot of the popup If so, essexboy will remove it when back online

essexboy · 2015-06-11T16:48:34.000Z

Could you let me know what problems remain after this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: GroupPolicy: Group Policy on Chrome detected <======= ATTENTION CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR HKU\S-1-5-21-1359477746-3472223832-3348934169-1001\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\S-1-5-21-1359477746-3472223832-3348934169-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION S2 SpyHunter 4 Service; C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe [1025920 2014-11-29] (Enigma Software Group USA, LLC.) S3 esgiguard; C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [15920 2014-11-29] (Enigma Software Group USA, LLC.) S3 EsgScanner; C:\Windows\System32\DRIVERS\EsgScanner.sys [22704 2014-11-29] () 2015-05-31 13:10 - 2015-05-31 13:10 - 00000000 __SHD C:\Users\Chloé\AppData\Local\EmieBrowserModeList Task: {024D2AD9-F643-4F29-A8B6-21918E486D50} - System32\Tasks\SpyHunter4Startup => C:\Program Files\Enigma Software Group\SpyHunter\Spyhunter4.exe [2014-11-29] (Enigma Software Group USA, LLC.) C:\Program Files\Enigma Software Group C:\Windows\System32\DRIVERS\EsgScanner.sys Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-06-12T00:08:00.000Z

Here’s the log…

I will reboot and see if goes faster…

system · 2015-06-12T00:21:14.000Z

Ac tually going faster thank you …
Here’s the ADW files

essexboy · 2015-06-12T12:38:54.000Z

Looks good, any further problems ?

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