SSL issue for user with Microsoft Family safety on Win 8.1

Avast Free Antivirus / Premium Security
1

Hello,
I have a PC with a user with Microsoft Family safety active. With this user is impossible to navigate web because a SSL error caused by avast.

I tried with IE, Firefox and Opera.

I be able to navigate only if I unselect “Activate HTTPS scan” on Web protection settings!

I notice that is same if Avast is Free or licensed.

There is a solution, without uninstalling avast?

Thanks

Luigi

2

What is the SSL error?

3

Firefox = SSL_error_rx_record_too_long
Opera = SSL connection error
IE = This website uses an unsecured connection

Bye.

Luigi

4

You could take a look at another topic on this same page 1 of this board and see if that topic might help: SSL Scanning/Checking in Avast Free?

That said, providing the SSL error would be helpful. :slight_smile:

ADDENDUM: Never mind about the error for now, I see you’ve provided some info.

5

And I see you’ve already tried what is discussed in the other link so that’s no help apparently. :-\

6

To answer your question, I don’t think there is a solution to your problem outside of uninstalling and doing a “clean install”.

7

The error I received from Browsers are those I communicated, no more info they reports me :frowning:

Thanks

Bye

Luigi

8

Not solve the problem that happens even with a licensed version. I tried in another PC who installed a licensed version of avast pro and the problem is the same :frowning:

Thanks

Bye

Luigi

9

Not be able to resolve the issue I uninstalled avast antivirus :frowning:

Thanks.

Bye

Luigi