Hi guys 
Maybe a stupid question, but the options of Standard Shield in Silent mode are confusing me :-[ When you chose “Silent mode” it is by default on “With general answer No”. But what does that mean ? That Avast! will silently quarantine malware with no intervention of the user ? Or it won’t quarantine malware at all ?
Greetz, Red.
My own feeling on this is you should use the default interactive action. This way you know exactly what is going on with your system. If you are getting so many warnings, that you want to automate this process, I believe you should review your security practice - filter emails at source, delete from server rather than download them, review the sites they visit, etc.
I have never used these settings so I’m not to familiar with them so I did a test:
If I selected Silent Mode with General answer = No doesn’t alert (see Silent alert: below) and sends the file to the Chest.
With general answer = Yes, doesn’t alert (see Silent alert: below) and leaves the file in that location (but it wouldn’t let it execute).
Silent alert:
You don’t get the big audible and visual alarm, but you do get a little notification at the bottom of the screen.
Although the avast help file is usually very helpful, in this case I think it is confusing as it doesn’t explain it well, mentioning Delete with general answer = No.
Hi m8, thnx for the answer
I use the default interactive action, don’t worry 
I just didn’t understand the Silent mode options. “Silent mode : With general answer No” could be handy for users who really don’t know how to respond to alerts, so it can be reviewed later
Greetz, Red.
Left click the ‘a’ blue icon.
It will start On-access protection
Click on Internet Mail and then on Customize.
Go to Advanced tab and select Silent Mode and the default answer No. This will send the file (email) to Chest.
But take a look here: http://forum.avast.com/index.php?topic=28088.msg229736#msg229736
Do the same for the and Outlook/Exchange plugin.
The answer Yes in Silent Mode keeps the virus in the file or into the message (attach) and continue the scanning. You can’t configure ‘delete the infected file’ in the Home version.
You can do the same for Standard Shield provider, but it won’t be a good idea…
Silent mode in the case of the WebShield provider simply means that avast will keep pressing the “Abort connection” button for the user automatically.
Thank you for the additional information and the link. I really appreciate it
Greetz, Red.
You’re welcome
You’re welcome.
The problem if you set it up like that most won’t go and review it later if the reason for using silent was they didn’t know what to choose.
The easiest policy is leave it on interactive, the alert shocks you into action, ‘always’ send to the chest, that way you can investigate, google, here, etc. ;D
On second thought I think you are right and that is indeed ( still ) the best policy
Greetz, Red.