start.qone8

Sorry, but my english is too bad. When i translated my question.

Desperate to qone8. I tried to follow the instructions to Alberto Gibert essexboy without success.
Deputy reports. I do not know what to do, since the system does not read the copy I had saved.

(Desesperado con qone8. He tratado de seguir las instrucciones de essexboy a Alberto Gibert sin exito.
Adjunto informes. Ya no se que hacer, dado que el sistema no lee la copia que tenia guardada.)

Can help me?

Hi download the attached fix.txt to your desktop
Run OTL and press Fix

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF

A dialogue will open asking for the location of fix.txt
Browse to the file on your desktop that you downloaded and select it
Press Fix again

After the reboot run the following programme

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Scan

https://dl.dropbox.com/u/73555776/AdwCleaner.GIF

Once the scan has completed press clean
Post the log that is produced

Thanks for the quick reply essexboy.

After following your instructions require me to restart adw. By doing only OTL window appears on my desktop, so I give to analyze. And after cleaning. New reset.

I have gone the Chrome browser icon, replaced by My Computer icon. qone8 is here again.

Deputy reports.

(Gracias por la rápida respuesta essexboy.

Tras seguir tus instrucciones adw me exige reiniciar. Al hacerlo solo aparece la ventana de OTL en mi escritorio, así que le doy a analizar. Y después a limpiar. Nuevo reinicio.

Me ha desaparecido el icono del navegador Chrome, sustituido por icono Mi Equipo. qone8 sigue ahi otra vez.

Adjunto informes.)

Which browser is it appearing in ? Is it set to your home page

Please download Junkware Removal Tool to your desktop.

[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[
]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[
]post the contents of JRT.txt into your next message.

¿Good news?

First I decided to reinstall G.Chrome because I lacked the icon. And… surprise! qone8 browser has disappeared!
Do not know if there will be some.

Thank you!

Ta that possibly means that the icon had a bad shortcut on it… I now know where else to look

All seems well now.

Thanks for all essexboy.

Run OTL and press the cleanup button to remove it :slight_smile: