{STATUS_DEVICE_DATA_ERROR} Boot-time scan problem

Avast Free Antivirus / Premium Security
1

Hi all, just wondering if anyone had seen this problem I’m running into.

I’m using Avast 4.7, most recent defs, on a HP Pavilion a367c PC. The boot time scan I ran gave me this message every time something was detected:

File C:[whatever] Error 0xc000009c {STATUS_DEVICE_DATA_ERROR}

has anyone had this issue? Is it indicative of a hardware problem? Any ideas on how to resolve this?

Kent

2

Why do you think this message was shown whenever something was detected?
Can you attach the following file here?
\Data\Log\aswBoot.log

3

Hi, I get the same error with AMD motherboard and 64 bit Windows 8 Pro:

Windows\Winsxs\amd64_microsoft-windows-winocr-ocrengines_31bf3856ad364e35_6.6.9200.16384_none_fcOebe40bcd54a89\tctree.dat

Error Oxc000009C {STATUS_DEVICE_DATA_ERROR}

4

There may be a bad block on your hard disk… I’d suggest to run a disk check (including surface scan).

5

OK thanks.

6

Start > run > chkdsk /r
It most likely says the system is in use, if it does choose yes if it asks to schedule it and reboot.

7

RISE fwom your gwave!

8

Ha Ha.
Nope ran chkdsk command, no bad sectors.

9

At least we have one possible cause ruled out.
Ok, next thing to check/do: start > run > sfc /scannow