STEAM false positive

Viruses and worms
1

As of the last Avast update today ( 23/7/2012), STEAM is being identified as a trojan.

Any updates or knowledge about this?

Thanks.

2

Yeah, it’s really annoying when i start up my pc the false positive pop-up appearing and blocking steamservice.exe
Hope the problem is solved soon

3

do you have the file in avast chest?
right click the file and upload to avast lab…you may add a link to this topic

4

I registered just so I can confirm that I’m having the same issue. I played Steam earlier today without issue, then after the update I tried turning it on again only to have Steam identified as malware and automatically placed in the Virus Chest.

I had to reinstall Steam files twice because of this. I added both Program Files (x86)\Steam and Common Files\Steam to the Exclusion List to no avail. Avast still picks them up as threats.

I’ve already submitted two of the files that Avast keeps picking up to the labs for analysis as False Positives. Hopefully this issue gets resolved soon, since I’m not all too keen on turning off the File System Shield just to play games.

5

Also registered to confirm I am having the same issue. :confused: I was able to run Steam just fine yesterday. Also some googling shows me that the same issue happened back in February. Hopefully this gets sorted soon! I tried to submit it from my virus chest, but I got an error when trying to submit it.

6

Am getting it to…with C\Program Fles (x86) Common Files\Steam and Steam\bin
Restored them but when turn on again they put them back i the chest…What Program Name/Program Publisher and Program version do I need to put in the Submit to lab form?

Annoying…

7

I just started Steam and there’s no FP. Virus definitions 120723-2.

DJBone

8

Good for you. I cannot get Steam to work now… added exceptions, rebooted, tried to fix etc etc.

Is kinda sad how this is a recurring issue.

Anyway now I have insane kernel irq locking, could this be related?

9

Count me as another one getting the same Avast complaint about steamservice.exe.

OS is Win 7 Ultimate 64-bit.

10

Got the same warning, updated to 120723-2, warnings are gone, everything is good.

11

Got Same warning, fixed with latest vps update 120723-2, so all is good it appears now, Thanks Avast labs for a fast fix

12

Remember to get Steam service to work you would need to add the file/s that have been given the false infection report; too both the ‘Scan exclusion list’ and the ‘Real time shield’ - ‘File system shield’ - ‘Expert mod’ - exclusion list.

13

So did the update not fix the FP issue or are you still having to add the steam client to the exclusion list?

14

Aaand yes, on version 120726-02 I got the “virus” again… Any fix coming soon or what?

15

I got the same issue. I’m unable to start Steam. You guys at Avast better sort this or I’m switching to another Antivirus program.

16

Same deal, I’m on 120726-2 and it thinks steam has a virus. Whatever its flagging is breaking steam overlay.

17

that aint the solution at all ::slight_smile: …report the files blacklisted to virus@avast.com

send the files there with topic false positives and wait until next few virus defination updates…avast doesnt give a lot of FP’s by the way…

I dont understand…when u use any AV program u must be ready to be patient enough to solve your issues…

18

I have this issue too and to be honest, I’m really not happy.

vstdlib_s.dll is the one it’s blocking.

19

best to do is add a exclusion in file shield for the file…if u are impatient :stuck_out_tongue:

20

“vstdlib_s.dll is the one it’s blocking.”

Have the same problem. :frowning: