system
January 18, 2015, 8:53am
1
Followed your steps exactly to fully remove Avast. Did everything exactly as recommended. Cannot uninstall or install Avast.
Still get the message “The stub cannot run installer/updated executable ‘C:\Program Files\Awil Software\Avast5\setup\Sfx\avast.setup’ (code 0x3)”
Get message when I try the Avast uninstall untility. Even in SafeMode.
I’m attaching the logs from MalwareBytes, FRST & aswMBR.
Thanks
Greg
Hi what I will do is remove the adware and Avast, then we will go for a full install using the offline installer
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
Toolbar: HKLM - No Name - {0974BA1E-64EC-11DE-B2A5-E43756D89593} - No File
Toolbar: HKLM - No Name - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - No File
FF SearchEngineOrder.1: default-search.net
HKLM\...\Run: [avast] => C:\Program Files\Alwil Software\Avast5\avastUI.exe [4297136 2012-10-30] (AVAST Software)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File
SearchScopes: HKLM -> {afdbddaa-5d3f-42ee-b79c-185a7020515b} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3241284
FF Extension: youtubeadblocker - C:\Users\Becca\AppData\Roaming\Mozilla\Firefox\Profiles\fyac4ril.default\Extensions\5M6Xk@PP.org [2015-01-09]
FF Extension: uNisales - C:\Users\Becca\AppData\Roaming\Mozilla\Firefox\Profiles\fyac4ril.default\Extensions\ant@g.com [2015-01-09]
FF Extension: unisalEs - C:\Users\Becca\AppData\Roaming\Mozilla\Firefox\Profiles\fyac4ril.default\Extensions\p@QrBXXfd7.com [2015-01-09]
FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\Alwil Software\Avast5\WebRep\FF
FF Extension: avast! Online Security - C:\Program Files\Alwil Software\Avast5\WebRep\FF [2011-03-02]
CHR Extension: (No Name) - C:\Users\Becca\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda [2014-04-19]
CHR HKLM\...\Chrome\Extension: [icmlaeflemplmjndnaapfdbbnpncnbda] - C:\Program Files\Alwil Software\Avast5\WebRep\Chrome\aswWebRepChrome.crx [2014-09-26]
R2 avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [44808 2012-10-30] (AVAST Software)
R2 aswFsBlk; C:\windows\system32\Drivers\aswFsBlk.sys [21256 2012-10-30] (AVAST Software)
R1 aswKbd; C:\windows\system32\Drivers\aswKbd.sys [20624 2012-10-30] (AVAST Software)
R2 aswMonFlt; C:\windows\system32\drivers\aswMonFlt.sys [58680 2012-10-30] (AVAST Software)
R1 aswRdr; C:\windows\System32\Drivers\aswrdr2.sys [44784 2012-10-15] (AVAST Software)
S1 aswSnx; C:\windows\system32\Drivers\aswSnx.sys [738504 2012-10-30] (AVAST Software)
R1 aswSP; C:\windows\system32\Drivers\aswSP.sys [361032 2012-10-30] (AVAST Software)
R1 aswTdi; C:\windows\system32\Drivers\aswTdi.sys [54232 2012-10-30] (AVAST Software)
2015-01-17 20:18 - 2015-01-17 20:18 - 00000042 _____ () C:\windows\system32\AK083E209605E394C.lie
2015-01-17 17:17 - 2015-01-17 17:17 - 05006864 _____ (AVAST Software) C:\Users\Becca\Downloads\avast_free_antivirus_setup_online.exe
2015-01-17 16:20 - 2015-01-17 16:20 - 00000000 ____D () C:\Users\Becca\AppData\Local\{9FF3BB54-6C15-4B02-902E-51B4E9BA1C93}
2015-01-10 12:25 - 2015-01-16 15:15 - 00000000 ____D () C:\Users\Becca\AppData\Local\{C9EE3F96-EE56-44F4-A0E6-FC71B8223E88}
2015-01-09 21:13 - 2015-01-17 16:16 - 00000000 ____D () C:\ProgramData\bdjnepidlfifmckfdghmcaciobnddgcm
2015-01-09 21:12 - 2015-01-17 16:16 - 00000000 ____D () C:\ProgramData\{40722dde-152b-d8ed-4072-22dde152b778}
2015-01-09 21:10 - 2015-01-17 16:16 - 00000000 ____D () C:\ProgramData\gbgnmihbnbbkdmkkaklgdiadhnabbank
2015-01-09 21:10 - 2015-01-17 16:16 - 00000000 ____D () C:\Program Files\unisoales
2015-01-09 21:10 - 2015-01-17 16:16 - 00000000 ____D () C:\Program Files\uNisales
2015-01-09 21:09 - 2015-01-17 16:16 - 00000000 ____D () C:\ProgramData\{1cdf2a9b-d07d-7f39-1cdf-f2a9bd07aa6f}
2015-01-09 12:02 - 2014-12-13 11:08 - 00000000 ____D () C:\Users\Becca\AppData\Local\{FCA35596-BB05-4005-9F3C-DC278946F53B}
2011-05-28 22:15 - 2011-05-30 17:06 - 0010986 ___SH () C:\ProgramData\80n70x50l01od3etil60gw51se8kpkiyh3h30b436qut
HKU\S-1-5-21-1162106036-3523657170-133786673-1001\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-21-1162106036-3523657170-133786673-1001\Software\Classes\exefile: "%1" %* <===== ATTENTION!
C:\Program Files\Alwil Software
C:\windows\system32\Drivers\aswFsBlk.sys
C:\windows\system32\Drivers\aswKbd.sys
C:\windows\system32\drivers\aswMonFlt.sys
C:\windows\System32\Drivers\aswrdr2.sys
C:\windows\system32\Drivers\aswSnx.sys
C:\windows\system32\Drivers\aswSP.sys
C:\windows\system32\Drivers\aswTdi.sys
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt , in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan .
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok .
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
FINALLY
Download Avast Uninstall Utility to your Desktop .
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel
[]Run the uninstall tool and accept the reboot to safe mode
[ ]Once complete reboot your system
[*]Reinstall Avast