try to log in to stop auto billing and it says I didn’t enter a valid email yet I can log in and “RENEW” (for more than I originally signed up for ironically!) using the same exact email…WHATS GOING ON HERE!!! yet you seem to have a firm grip on my Credit card Number. call for 24/7 help and got the “we’re closed” line. THANKS FOR NOTHING! sounds like a SCAM TO ME!!!
Submit a ticket: https://support.avast.com/support/tickets/new
now why should I do THAT when I should’ve been able to opt out in two simple steps? more “sounds like a scam to me” (especially since my email is now up on this board for all to see)
(especially since my email is now up on this board for all to see)Nope ... not visible
sounds like a SCAM TO ME!!!!would they give instructions in FAQ section if so
Sales: Disabling Automatic Renewal service for Avast orders distributed by DIGITAL RIVER
https://www.avast.com/faq.php?article=AVKB126#artTitle
Sales: Disabling Automatic Renewal service for Avast orders distributed by NEXWAY
https://www.avast.com/faq.php?article=AVKB136#artTitle
dude, youre killing me w/MORE CRAP! get it? it was supposed to opt out in two or three steps. this is ridiculous! is that making any sense to you? y or n?
As said, submit a ticket.
yea, and enter my “billing address”, riiiight? damn, this should have been soo easy! yet you make it sooo hard to let go of my CREDIT CARD! see my point here? anyone? anyone at all?
That’s nothing we can help you with on the forum.
The people who have responded are avast users not avast team members - they are trying to help you - they didn’t set up the system.
All they are trying to do is help.
okay, so change all the “you”'s in my comments to “they”…thanks for trying.
It is really easy.
If for whatever reason you can not access the order details, submit a ticket and avast will help you.
getting the run around on the phone now…says I must go online…and we all know where that gets me! royal runa round! take note any potential customers…
You’re welcome.
its been taken care of. phone call was most helpful! 8)
Good 
… from the above posts it looked as you where close to a cardiac arrest