Yes but Ad-Aware is having those problems rather very often… every second if not every single upade has it’s own kind of problems… and there is not just one problem, there are multiple problems with their update engine. Not to speak how non-user-friendly their team is… unbelievable. I sent them few mails requesting their assistance regarding possible skin design using Ad-Aware theme. I was ready to port their skin to avast!, so people would have few similar looking security applications…
Never ever responded, not even with an mail of denial or anything… that’s not polite at all IMHO. I think I was incredibly polite and I told them it would be very good even for Ad-Aware because that way even more people can hear about their product, right ? But, not a single word from them… like I am not important or something… ok, maybe I am not important, but sure it would be nice and polite to answer. Here in Canada, when you search for a job and you apply to 10 different places with your resume, 95% will answer you either you are accepted or you’re not accepted… but at least they are polite… manners people, manners… that’s what Ad-Aware team have to learn…
And to prove that, I’m attaching the copy of what I wrote in that mail:
----- Original Message -----
From: Sasha
To: general@lavasoft.de
Sent: Friday, May 27, 2005 3:48 PM
Subject: Requesting your permission...
-----------------------------------------------------
Hello !
First of all, let me introduce myself to you…
My name is Sasha Z. Craftec and I live in Canada. I work as computer technician, but also my everlasting love is graphic/web/flash design.
I also work as first additional skin designer for avast! antivirus. You can see some examples (although just small thumbnails) at official avast! web site:
http://www.avast.com/eng/skins.html
Most likely, you’ll ask why am I writing to you… well, I have to say that I adore Ad-Aware, although I am using freeware version, but I guess Pro must be even better with even more options. Anyway, I really like the style of default Ad-Aware skin, and since I am member of avast! technical support in official security forum, I have to tell you that there is so many avast! forum members that adores your software.
I was going to ask you for your permission to port Ad-Aware default skin to avast! It would be great, and it would also promote Ad-aware even more. All other skins I’ve ever made are originally my idea and my artwork. I never ported anything else, but A-dAware is such a great program, and I would really like to make it possible. Of course, I would give credits to the original Ad-aware skinner, whoever it is. Also, I would name that skin Lavaskin, so it would be nice publicity for LAVASOFT.
Again, please forgive me if I wasted your precious time, it’s just I thought it would be nice idea… btw, I do all my skins for free, I never charged any of that stuff in my whole life. If you need references, you can get them if you contact Alwil Software directly and ask them about me.
Thanks in advance and have a wonderful day people at Lavasoft !
Regards !
Sasha