Strange behavior in Office Update! [not avast related]

Avast Free Antivirus / Premium Security
1

Hi guys

I just tried an Office update and took a strange message: " Office Update doesn’t support Office for Mac "

I am a P4 user with Wintows XP Home SP2, Office XP, Netveda Safe.Net 3.60 and Avast 4.6.623.

Is there any idea?

I tried with search engine for something similar but find nothing.

Thank’s.

2

Did you run the autodetect application or did you download a standalone update and run it?

3

Yes, i run the autodetect application as usually.

After that, I run Edigo scanner and cathed 2 Spyware tracking - cookies.
The first was cleaned automatically, but the second remain because an “error during cleaning”.

4

I suggest:
Close your browser.
Go to Control Panel > Internet options > Delete files > Click delete all offline content (just to be sure) > click ok.

Can you try to see if you get rid of it?
After boot, will the cookie appear again?

5

Thank’s Technical for your help!

I’ll try it just now.
Then i’ll come back.

6

hi Technical!

I’ll try to describe what happened… ( i have problem with my English…it’s very bad… i apologize)

After " delete all offline content " through Control Panel > Internet options…
all the cookies in my C:\Documents & Settings\User\Cookies…desappeard, except a DAT file with the name Index…
After rebboting the folder had none cookies
But when i tried an Office Update i had the same answer

I am afraid that i ged infected.
I hope be mistaken.

7

Can you run a full avast scanning (archives enabled)?

8

I just finished a full Avast scanning. None infected file.

The problem was due to firewall’s settings. Some web sites misiterpret the lack of browser information.

With unselected the ‘Hide user identifiable information in browser requests’ option under Content security, the Office Ubdate and some other websites work fine again.

Thank’s a lot for your Help!