Strange System slowdown after 4.8 update

[system]

@[SJ

Swordy link=topic=34488.msg289255#msg289255 date=1207577617]

@bhuie post:19

IF I can ever get my desktop to complete the boot process (still not up after 30 minutes), I will be uninstalling avast 4.8. I hope I don’t have to reformat my hard drive and reinstall XP to get to that point…

If you can’t get it to boot into safe mode, I fear it’s the only way.

Also, I wish to add to this that I’m not 100% sure that Avast has a problem as I still need to get some reboots under it’s belt, but it seems too much of a coincidence that my system has returned to normal after getting rid of Avast.

I hope you can get your system sorted without resorting to a Format, bhuie >:(

Thanks, me too. I just installed a new hard drive after a crash about a month ago, so I’ve just barely gotten my configuration back to where it needed to be. I hate to start that process all over again…

[system]

It is a pain. Have you tried booting into safe mode? Sorry if you’ve already said :-[

[system]

@[SJ

Swordy link=topic=34488.msg289258#msg289258 date=1207578018]
It is a pain. Have you tried booting into safe mode? Sorry if you’ve already said :-[

Yeah, I’ve tried safe mode. It shows a sequence of drivers being loaded, then hangs up at the “Windows is starting up…” screen.

[system]

Fear a reinstall, or maybe a better option to try is a repair. Just don’t repair on the first screen it’s offered, do it from the second screen.

Your files and proggys should still be intact, well most…Not 100% but should be better to try 1st than a complete reinstall…Good luck with it.

Post back with how you get on >:(

[system]

@[SJ

Swordy link=topic=34488.msg289262#msg289262 date=1207578269]
Fear a reinstall, or maybe a better option to try is a repair. Just don’t repair on the first screen it’s offered, do it from the second screen.

Your files and proggys should still be intact, well most…Not 100% but should be better to try 1st than a complete reinstall…Good luck with it.

Post back with how you get on >:(

Thanks Swordy, I’m off to attempt a repair of XP…

[DavidR]

@Sauron post:11

@Tech post:10

@Sauron post:9

By the way, I also had that failing in one or other module in my event viewer, the one ending with a 5.

Error 5 is access denied, not enough rights.

To be precises:
“Internal error has occurred in module aswar scan function failed!, function C0000005”

This has been corrected with today’s VPS update, 080407-1

[system]

So your saying the slow/non boot issue has been fixed?

[system]

Reinstalled Avast, updated to latist version…Slow reboot back.

Guess the problem it fixed isn’t the problem we are having ???

[system]

@[SJ

Swordy link=topic=34488.msg289320#msg289320 date=1207587378]
Reinstalled Avast, updated to latist version…Slow reboot back.

Guess the problem it fixed isn’t the problem we are having ???

It was just a Virus Signature Update, not a Program Update

I suggest you go back to stable version 4.7 till all these issues are cleared up!

[system]

@DavidR post:26

@Sauron post:11

@Tech post:10

@Sauron post:9

By the way, I also had that failing in one or other module in my event viewer, the one ending with a 5.

Error 5 is access denied, not enough rights.

To be precises:
“Internal error has occurred in module aswar scan function failed!, function C0000005”

This has been corrected with today’s VPS update, 080407-1

Guess this was wrong then ???

[DavidR]

@[SJ

Swordy link=topic=34488.msg289310#msg289310 date=1207585891]
So your saying the slow/non boot issue has been fixed?

No that wasn’t what I was saying, it related to the quoted text.

@[SJ

Swordy link=topic=34488.msg289329#msg289329 date=1207589251]

@DavidR post:26

@Sauron post:11

@Tech post:10

@Sauron post:9

By the way, I also had that failing in one or other module in my event viewer, the one ending with a 5.

Error 5 is access denied, not enough rights.

To be precises:
“Internal error has occurred in module aswar scan function failed!, function C0000005”

This has been corrected with today’s VPS update, 080407-1

Guess this was wrong then ???

No it isn’t wrong, I was quoting exactly what it fixed in the quote of my post.

The update fixed the error aswar scan function failed!, function C0000005, that Sauron posted and you quoted, nothing to do with any slow down.

[system]

Ah, okay. My bad.

Sorry to say I’m having to not use Avast from now till it’s fixed ???

[system]

@bhuie post:25

@[SJ

Swordy link=topic=34488.msg289262#msg289262 date=1207578269]
Fear a reinstall, or maybe a better option to try is a repair. Just don’t repair on the first screen it’s offered, do it from the second screen.

Your files and proggys should still be intact, well most…Not 100% but should be better to try 1st than a complete reinstall…Good luck with it.

Post back with how you get on >:(

Thanks Swordy, I’m off to attempt a repair of XP…

Well, I’m in the middle of XP REPAIR (have been working on it for several hours now) and XP has locked up again in the middle of the repair process. I can still move the mouse around, but nothing else is happening. I don’t know what 4.8 did to my OS/CPU, but I’m not happy about it.

[system]

I very much doubt Avast would have done that…Sound like a more serious prob with your Windows Disk, or your Hardware ???

[system]

@[SJ

Swordy link=topic=34488.msg289387#msg289387 date=1207597316]
I very much doubt Avast would have done that…Sound like a more serious prob with your Windows Disk, or your Hardware ???

Unless the timing of a hardware failure is just amazingly coincidental, the Avast 4.8 update is the only change that’s been made to my computer…

[igor0]

As Tech said - avast! is not loaded in safe mode. So, if you can’t boot even into the safe mode, the problem is somewhere else.

[system]

@PiCo post:2

What Software do the other PCs use? Same Win XP SP2 and ZoneAlarm?

Yes, same version of Win Xp Prof with Sp2, and latest Zonealarm, almost same applications(Office Xp, Novell client…etc.) and setup…

But different hardware, and these are important well monitored, and absolutly stable company’s pcs, with Avast Professional licenses and flawless hardware…! :-\

1 piece Dell Optiplex GX280 with WinXp Prof. 5.1.2600 Sp2 build 2600.2562
512Mb ram, Family 15 Model 4 Stepping 1 Intel Cpu ~ 2793Mhz
2 piece Dell Optiplex GX520 with WinXp Prof. 5.1.2600 Sp2 build 2600.2562
1 Gb ram, Family 15 Model 4 Stepping 9 Intel Cpu ~3058Mhz

And the problem is the hard slowing, we havent any boot problem and if I set the Avast protection modules OFF the slowing is gone… ???

[alanrf]

If you work the avast providers one by one have you identified one provider that seems to be the cause of the excessive CPU utilization?

[system]

@Tech post:4

Are you referring to slowdowns and freezes or really a crash (or blue screen of death)?
Are there any files called \data\log\unpXXXX (where XXXX is a random number)?
If so, send them to vlk (at) avast (dot) com
They may contain more information about the problem (maybe a link to this thread).

Is the problem related to this one?
http://forum.avast.com/index.php?topic=34464.msg289174#msg289174

The link is broken… :

Slowdown, but very heavy (task switch between Excel<>IE =>4-5 min), if 2 IE page and 1 Excel and 1 Notepad file is already open the switch last near forever >:(

In the log dir I found only 1 outdated (2008.01.11) unpXXXX file (unp72974800.tmp.mdmp)!? I think that changes nothing.

[system]

@alanrf post:38

If you work the avast providers one by one have you identified one provider that seems to be the cause of the excessive CPU utilization?

Standard protection , but I know this so far…