I’m new to this forum & I’m not all that great w/technical issues…so I turn to all of you. In the last two weeks, something strange is happening & it appears to happen when I’m scanning w/avast 2016 (version 11.1.2253). I have Win 7 64 bit…when I’m scanning, it throws me into an all black screen w/a bunch of writing that means zilch to me. When I hit return, I get a prompt (should’ve written it down so I could tell you exactly what it says) that says something about a disk cannot be found or it has malfunctioned. I freaked thinking that my hard drive is croaking but I don’t seem to be having any other problems. Both times this appeared was when I was scanning so I have a feeling that it’s Avast & not my computer. I have to shut down my computer totally & when it comes back up, it’s fine. I’m almost positive that a scan was running both times I was thrown onto this screen. I don’t want to spend a crap load of money to find out there’s nothing wrong w/my hard drive or computer. I was about to uninstall Avast & try another free virus program. HELP…
follow instructions here https://forum.avast.com/index.php?topic=53253.0
we need Malwarebytes and Farbar Recovery Scan Tool logs, attach the logs, 3 logs total
see below the box you write in … Attachments and other options
When done a expert will check logs and assist you