Stuck at Black Screen After Requested Restart By Grimefighter

system · 2015-07-10T17:06:16.000Z

So, my avast tells me I have an active license for Grimefighter and then Grimefighter tells me that in order to do its job it needs me to restart my computer. Funny thing is that when I restart my computer I get stuck at a black screen and have to improperly shut down my computer. Found this forum after manhandling my computer 5 times. Clearly I am not the first to have this problem.

Refund my purchase.

Eddy · 2015-07-10T17:25:32.000Z

If you want a refund, you need to submit a ticket with the request.
https://support.avast.com

schmidthouse · 2015-07-10T17:28:04.000Z

No you’re not the first/
Grimefighter doesn’t work on some systems under certain conditions.

You can Submit a Ticket: https://support.avast.com
Explain your issue in detail, or Request a Refund.

Edit: Also after submitted, please have patience as resolution can take 7-10 Business Days.

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