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UPDATE
Today I recieved an email from Luca Grilli. This is that email…
the upgrade was for the remaining period of validity of your former license. So, basically, you purchased a license for 4 months, valid till Mar/09/2014
Regards,
Luca Grilli
Ticket Details
Ticket ID: RDP-649-42593
Department: Consumer Sales
Type: Communication
Status: On Hold
Priority: Urgent
Support Center: https://support.avast.com/index.php?
…
This is total nonence, when I open the license in Notepad, oh yes folks you can do this. This is what I get …
License creation date: Nov 29, 2013
censored
License expiry date:
ValidThru=0
Update license expiry date: Nov 29, 2014
Now to me and every sane person in the world, that last line tells me my license should be indate until November 2014. As far as I am concerned this issue is far from being resolved. I am still waiting for a satisfactory explanation.
I might ad this is still being dealt with by consumer sales… Still nothing from tech support !!!
Avast is now telling me I have 24 days left on my license, you guys best get your act together or you’ll loose this customer for good.
fubat