UPDATE

Today I recieved an email from Luca Grilli. This is that email…

the upgrade was for the remaining period of validity of your former license. So, basically, you purchased a license for 4 months, valid till Mar/09/2014

Regards,

Luca Grilli

Ticket Details


Ticket ID: RDP-649-42593
Department: Consumer Sales
Type: Communication
Status: On Hold
Priority: Urgent

Support Center: https://support.avast.com/index.php?

This is total nonence, when I open the license in Notepad, oh yes folks you can do this. This is what I get …

License creation date: Nov 29, 2013

censored

License expiry date:

ValidThru=0

Update license expiry date: Nov 29, 2014

Now to me and every sane person in the world, that last line tells me my license should be indate until November 2014. As far as I am concerned this issue is far from being resolved. I am still waiting for a satisfactory explanation.

I might ad this is still being dealt with by consumer sales… Still nothing from tech support !!!

Avast is now telling me I have 24 days left on my license, you guys best get your act together or you’ll loose this customer for good.

fubat